Accounts Receivable Supervisor at Rise Baking Company, LLC – Minneapolis, Minnesota
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About This Position
Job Purpose
Serve in a leadership capacity to the Accounts Receivable (AR) team, including training, mentoring, and providing day-to-day workload guidance for a team of AR staff. Support company-wide accounts receivable initiatives and projects with a strong emphasis on identifying inefficiencies and building process improvements. Areas under the AR umbrella include Credit Review and Approval, Invoicing, Cash Application, Collections, Disputes, and Trade Spend Deduction Management.
Essential Functions
- Supervise AR team members by providing work direction, coaching, cross-training, and administering the annual review process
- Provide expertise and guidance to AR staff to ensure all cash received and invoicing is recorded accurately and processed in a timely manner; respond to staff inquiries
- Monitor customer aging reporting, assist with customer deduction and account aging reconciliation, and follow up with customers on short-paid or past-due accounts
- Communicate aging and bad debt concerns to Accounts Receivable Manager and take or coordinate appropriate action to address issues
- Respond to and coordinate resolution of escalated inquiries from customers and internal business partners
- Monitor group mailboxes to ensure team is current on handling
- Support proper setup and maintenance of customers in applicable ERP system(s)
- Support monitoring of Electronic Data Interchange (EDI), including partnering with technical teams on resolution of invoice errors
- Generate reports upon request using applicable ERP system(s), including weekly and monthly reporting/Key Performance Indicators (KPIs)
- Perform month-end close tasks as assigned
- Support company-wide special projects/process improvements impacting AR
- Understand and comply with established company procedures designed to support effective internal controls; support audits
- Support food safety program, quality standards, and legality of manufactured products
- Perform other job-related duties as assigned
Qualifications (Education, Experience, Competencies)
- 2-year associate’s degree in accounting; bachelor’s degree in accounting or finance preferred
- 5+ years of accounts payable and/or accounts receivable experience with supervisory experience in a business role
- Prior experience in a multi-factory or multi-division company preferred
- Proficient with Microsoft Office applications (Excel and Word)
- ERP experience, preferably with Microsoft Dynamics Great Plains, SAP, or Navision
- Process-driven with the ability to hold others accountable while demonstrating excellent customer service skills
- Able to take initiative, including a strong desire to suggest and develop process improvements
- Critical thinker with excellent problem-solving skills and the ability to understand general ledger accounting coding and accounting impact
- Self-motivated, goal oriented, quality driven, and capable of working independently
- Highly organized with the ability to manage multiple tasks and meet deadlines in a high-volume, fast-paced environment
- Solid work ethic demonstrating strict attention to detail and a high degree of accuracy
- Clear and effective verbal and written communication skills
California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington, Washington, D.C. Residents Only: The salary range for this role is $75,000 to $85,000 annually. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your annual salary, Rise Baking Company offers benefits such as, a comprehensive benefits package, annual bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient.