Account Manager - Healthcare Partnerships at AICA Orthopedics, P.C. – Macon, Georgia

Account Manager - Healthcare Partnerships | Macon, GA

AICA Orthopedics

Macon, GA 31201

$65,000 - $80,000 base + uncapped performance bonuses

Full-time

Expand AICA's Presence in Central Georgia

AICA Orthopedics (21 locations, 25 years, 400+ team members) is growing in Macon. We're seeking an experienced Account Manager to develop referral partnerships with urgent care centers and personal injury attorneys throughout Central Georgia.

What You'll Do

Develop & Manage Partnership:

• Build relationships with urgent care centers, primary care practices, and medical directors

• Develop professional relationships with personal injury attorneys and legal staff

• Ensure seamless patient care coordination between partners and AICA specialists

• Conduct regular partnership reviews and strategic account planning

• Monitor satisfaction metrics and resolve service issues proactively

Territory Development:

• Establish AICA's presence in greater Macon area (Macon, Warner Robins, Perry, Milledgeville)

• Identify and activate new partnership opportunities

• Expand services within existing accounts

• Provide market intelligence and competitive insights

• Participate in healthcare and legal community networking

Service Excellence:

• Coordinate patient transitions from urgent care to specialized orthopedic treatment

• Manage medical documentation and legal correspondence efficiently

• Facilitate clinical communications between providers

• Track patient experience and partnership satisfaction scores

• Maintain high service quality standards across all accounts

Required - ONE of the Following:

3+ years personal injury experience (legal, insurance, medical billing/collections, case management) with strong relationship skills

3+ years healthcare sales, business development, or account management

Plus:

• Proven success managing multiple professional relationships

• Exceptional communication and relationship-building abilities

• Strong organizational skills and CRM experience (Salesforce preferred)

• Valid driver's license and reliable transportation

• Track record meeting/exceeding performance goals

• Comfortable working independently in field-based role

Preferred:

• Existing Macon healthcare or legal community relationships

• Orthopedic, physical therapy, or specialty medical experience

• Medical terminology understanding

• Bachelor's degree

• Bilingual (English/Spanish) is a plus!

Compensation & Earnings

Base Salary: $65,000 - $80,000

Performance Bonuses (Uncapped):

Top performers earn well into six figures through our performance-based structure. All compensation tied to measurable professional activities, fully compliant with Georgia healthcare regulations.

Benefits:

• Comprehensive medical, dental, vision

• 401(k)

• PTO and paid holidays

• Professional development support

About AICA Orthopedics

Premier integrated orthopedic provider specializing in comprehensive care for accident and injury victims. Our multi-disciplinary team includes orthopedic surgeons, neurologists, chiropractors and physical therapist specialists delivering coordinated treatment across 21 Atlanta-area locations.

AICA Orthopedics is an equal opportunity employer committed to diversity and inclusion.

Required - ONE of the Following:

3+ years personal injury experience (legal, insurance, medical billing/collections, case management) with strong relationship skills

3+ years healthcare sales, business development, or account management

Plus:

• Proven success managing multiple professional relationships

• Exceptional communication and relationship-building abilities

• Strong organizational skills and CRM experience (Salesforce preferred)

• Valid driver's license and reliable transportation

• Track record meeting/exceeding performance goals

• Comfortable working independently in field-based role

Preferred:

• Existing Macon healthcare or legal community relationships

• Orthopedic, physical therapy, or specialty medical experience

• Medical terminology understanding

• Bachelor's degree

• Bilingual (English/Spanish) is a plus!