Account Receivable Coordinator at First Responder Wellness LP – Newport Beach, California

The AR Coordinator processes receivables, invoicing and payments. The AR Coordinator will work cross-functionally across scheduling, clinical, training, testing and other internal and external stakeholders to ensure timely and accurate processing of receivables. This position requires clear communication and the ability to navigate billing issues with professionalism and sensitivity.

Onsite position: Monday to Friday (8hrs.)

Location Newport Beach

Responsibilities:

• Create and submit invoices to employers and other customers
• Review all outstanding invoices aged over 60 days monthly and communicate to management
• Make recommendations on the disposition of delinquent customer accounts
• When requested, contact customers to obtain payment status
• Provide detailed breakdowns of the cost of services, procedures, and treatments
• Post payments received from customers and reconcile accounts
• Address and resolve any customer queries related to billing in a timely and professional manner
• Provide management with status reports on receivables and payments
• Any other duties as assigned

Minimum Requirements:

• 1 to 2+ years of previous experience in healthcare collections or medical claims management
• High school graduate or equivalent
• Understand health care billing procedures: working with health insurance claims, understand the policies, denials, and appeals
• Excellent communicator and written skills with the ability to articulate information in a clear and concise manner
• Excellent organizational skills, keeping online records of customer interactions, payments and liabilities in an organized and easy to understand manner
• Experience collaborating with internal and external stakeholders
• Experience using QuickBooks, Google suite and similar software
• Current CPR/First Aid certification
• Current negative TB test
• Must be at least 18 years old

Competencies:

• Ability to work in a fast-paced environment
• Excellent organization and coordination skills with the ability to manage multiple tasks, projects and deadlines
• Excellent attention to detail
• Solid understanding of computers and using the Internet for research, projects and completing daily tasks
• Professional phone etiquette with a commitment to providing great customer service
• Ability to solve problems independently
• Ability to work well with others
• Ability to multitask
• Commitment to cultural diversity and sensitivity

Working Conditions: Work is performed in an office or other environmentally controlled room. Work may expose incumbents to contagious or infectious diseases, dangerous and volatile situations, or possible bodily injury.

The above reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.