Medical Receptionist in Little Rock, Arkansas at PainPoint Health

Medical Receptionist

Full-Time | $16.50-$20/hr
Schedule: Monday-Friday, 7:00 AM-3:00 PM
Location: Little Rock, AR 72211

About Advanced Spine and Pain Centers
At Advanced Spine and Pain Centers, we are dedicated to relieving pain and restoring quality of life through innovative, patient-centered care. Our team of highly skilled specialists utilizes advanced diagnostics, therapies, and minimally invasive procedures to create personalized treatment plans tailored to each patient’s unique needs.

The Opportunity
We are seeking a dependable and organized Medical Receptionist to support both administrative and patient-facing operations in a fast-paced healthcare environment. This role is ideal for someone who thrives on multitasking, values patient interaction, and takes pride in maintaining efficient workflows and accurate documentation.

What You’ll Do
Patient Registration & Front Desk Support

• Check patients in and out efficiently and professionally
• Register patients and collect co-pays and deposits
• Prepare and distribute required patient documentation, including new patient paperwork, insurance information, and privacy notices
• Schedule appointments and direct incoming calls appropriately
• Provide compassionate assistance and support to patients and families

Medical Records & Administrative Support

• Work within EMR systems daily to support clinical and administrative workflows
• Create new patient charts and retrieve existing records as needed
• File and maintain documentation in an organized medical record format
• Obtain and record patient medical histories, vitals, test results, and other patient information in electronic medical records
• Maintain confidentiality and security of all patient records in compliance with HIPAA standards

Clinic Operations & Compliance

• Prepare examination rooms and help maintain a clean facility environment
• Maintain office and medical supplies as needed
• Adhere to facility clinical guidelines and healthcare regulations, including HIPAA and OSHA requirements
• Complete assigned mandatory annual training by designated deadlines
• Perform additional related duties as assigned

Team Collaboration & Communication

• Interact professionally and courteously with physicians, staff, and patients
• Answer phones in a friendly and professional manner
• Support efficient communication and daily office operations across the clinic

You’ll Thrive in This Role If You…

• Enjoy creating positive experiences for patients and families
• Can confidently balance multiple responsibilities in a fast-paced healthcare setting
• Have strong organizational skills and pay close attention to detail
• Communicate professionally and compassionately with both patients and coworkers
• Take initiative while also working well as part of a collaborative team
• Understand the importance of confidentiality, accuracy, and patient-centered service

Qualifications

• High School diploma or GED required
• Minimum of one (1) year of experience in an administrative role required
• At least one (1) year of hands-on experience working with Electronic Medical Records (EMR) systems required
• Experience with insurance verification, appointment scheduling, and collecting co-pays and deductibles required
• Previous experience in a healthcare facility preferred
• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• Proficiency in Microsoft Office Suite or related software
• Excellent organizational skills and attention to detail
• Basic understanding of clerical procedures, recordkeeping, and filing systems
• Knowledge of medical terminology, spelling, and office ethics
• Ability to work independently while maintaining professionalism and accuracy

Benefits We Offer
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Company Paid Holidays
401(k) Retirement Plan
Bonusly
DailyPay
Ready to Make a Difference Every Day?
Join a team committed to compassionate, patient-centered care where your organization, professionalism, and dedication help create a positive experience for every patient who walks through our doors.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.