Supervisor, Patient Experience Operations, Days in Louisville, Kentucky at Norton Healthcare

Location: Louisville, Kentucky
Job Category: Exec/Admin/Clerical
Job ID: 157769
Facility Group: Norton Women's and Children's Hospital
Job Description

Responsibilities

The Supervisor, Patient Experience Operations oversees frontline staff and workflow, provides coaching, and ensures tasks meet quality and safety standards at the assigned location(s). This position carries out essential day‑to‑day responsibilities, follows established processes, and provides the reliable execution that supports the entire operational structure.

Qualifications

Required:

• One year of administrative, coordinator, customer service, or operational support experience; proficiency with Microsoft Office.

Desired:

• One year of healthcare operations or frontline support experience.
• Associate or bachelor degree

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Screening requirements:

• Background check
• License & education verification
• Employment reference verification
• Drug Screen

Norton Healthcare offers a competitive benefit package, including:

• Paid vacation, sick days and holidays
• Paid parental leave
• 403b/401k retirement plan
• View more: Benefits Guide
• Medical, Dental, and Vision Insurance

Discover meaningful career opportunities at NortonHealthcareCareers.com.
Norton Healthcare Careers - Together, We Will.

Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The not-for-profit hospital and health care system is Louisville's second largest employer, with more than 20,000 employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Norton Healthcare strives to make the Norton Healthcare Careers site accessible to all job seekers. If you're a candidate with a disability, we will make reasonable efforts to accommodate your needs during the application process.

If you have a disability and need to request a reasonable accommodation, email recruitment@nortonhealthcare.org

Equal Employment Opportunity is the law.