Site Competency & Training Manager in Mocksville, North Carolina at Avgol America Inc

Essential Duties and Responsibilities

Competency & Capability Development

• Develop, implement, and maintain a site-wide competency framework and skills matrix across all functions (Production, Maintenance, Quality, Warehouse, and Lab)
• Define clear role-based skill requirements and proficiency levels for operators, technicians, and support roles
• Conduct skills gap analysis and partner with leaders to build targeted development plans
• Drive consistency and governance of the Pay-for-Skill program, including assessments and progression criteria

Training Strategy & Execution

• Design and deliver structured training programs using blended learning approaches (OJT, classroom, visual, and digital)
• Lead training for:

• Line Operators, Slitter Operators, Lead Operators
• Maintenance Technicians
• Erema/Material Handlers

• Lab Personnel
• Packers, Scanners, and Warehouse Teams

• Conduct onboarding and ensure rapid capability ramp-up for new hires
• Deliver refresher, cross-training, and upskilling programs aligned with production needs

Operational & Technical Enablement

• Partner with Operations and CI teams to align training with:

• Lean manufacturing / continuous improvement initiatives
• Process changes, new equipment, and technology deployments

• Translate complex technical processes into clear, standardized training materials and SOPs
• Actively support improvements in safety, quality, waste, and efficiency through training interventions

Training Systems, Documentation & Compliance

• Maintain accurate and audit-ready training records, certifications, and compliance documentation
• Own and continuously improve the training matrix and tracking systems
• Ensure training programs meet OSHA, safety, quality, and regulatory requirements
• Prepare and report training metrics and progress updates to corporate and site leadership

SOPs & Standardization

• Review, develop, and update Standard Operating Procedures (SOPs) and Work Instructions

• Ensure SOPs reflect best practices, safety expectations, and process accuracy
• Standardize training materials to ensure consistency across shifts and teams

Assessment & Effectiveness

• Design and administer skill-based assessments and certification processes
• Evaluate training effectiveness through:

• Performance data
• Observations
• Employee feedback

• Track and report on competency progression and readiness levels

Safety & Culture

• Reinforce safety-first behaviors through all training programs
• Partner with EHS and serve as backup support for safety training and initiatives
• Foster a culture of continuous learning, accountability, and operational discipline

Stakeholder Collaboration

• Collaborate with supervisors, managers, and employees to identify evolving training needs
• Build strong partnerships across departments to align training with business priorities

• Provide coaching and guidance to frontline leaders to strengthen on-the-job training capability

Key Competencies

Training & Facilitation

• Delivers engaging, structured, and effective training in both classroom and production environments
• Adapts approach to diverse learning styles and technical skill levels

Technical & Manufacturing Acumen

• Strong understanding of manufacturing processes, equipment, and continuous operations
• Ability to translate technical processes into practical training solutions

Communication

• Clearly communicates complex procedures in simple, actionable terms
• Strong verbal, written, and facilitation skills

Analytical Thinking & Problem Solving

• Identifies skill gaps and links them to operational performance issues
• Uses data and insights to improve training outcomes

Planning & Execution

• Effectively manages multiple priorities in a fast-paced production environment
• Maintains organized systems for training tracking and reporting

Coaching & Development

• Provides hands-on coaching to employees across all skill levels
• Builds capability in frontline leaders to support training and development

Collaboration & Influence

• Builds credibility and strong working relationships across functions
• Influences stakeholders to prioritize workforce development initiatives

Adaptability

• Adjusts training strategies based on changing processes, technologies, and production demands

Safety & Compliance

• Promotes a strong safety culture and ensures adherence to EHS and regulatory standards

Requirements

• Bachelor’s degree in Training & Development, Organizational Development, HR, Engineering, Education, or related field

• Minimum of 5+ years of training, competency development, or L&D experience in a manufacturing environment
• Experience with:

• Competency frameworks and skills matrices
• Training in technical/production environments
• SOP development and structured assessments

• Certified Professional in Learning & Performance (CPLP) or equivalent preferred
• Strong facilitation, coaching, and stakeholder engagement skills
• Experience with training systems or LMS platforms strongly preferred
• Flexibility to work extended hours and nights as needed

Work Environment

This role requires significant time on the production floor in a dynamic, fast-paced manufacturing environment, as well as administrative work in an office setting. The position involves frequent interaction with employees across all shifts and functions and requires hands-on engagement with equipment, processes, and training activities.

• Medical, dental, vision insurance
• Life Insurance
• 401k match
• Vacation/PTO, paid holidays, paid birthday