Springhill Suites Colorado Springs South - Front Desk Agent in Colorado Springs, Colorado at Aimbridge Hospitality
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Job Description
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Experience the best of modern travel at the newly renovated SpringHill Suites Colorado Springs South. Our Colorado Springs hotel offers little extras that add up to something exceptional. Recharge in our suites with Marriott bedding, workspaces, and sofa beds. Savor free breakfast every day and enjoy dining at local restaurants like Rock Bottom Brewery, The Airplane Restaurant, and MacKenzie's Chop House. Stay active at our indoor pool and 24-hour fitness center or head to Valley Hi Golf Course nearby for outdoor recreation. Explore the local area with easy access to top attractions like Garden of the Gods, the U.S. Olympic and Paralympic Training Center, and Cheyenne Mountain Zoo. We're also close to Pikes Peak, Royal Gorge, and Peterson AFB. Our convenient location less than 10 minutes from Colorado Springs Airport makes our venue a great choice for your next event. No matter how long you're in town, make the most of it at SpringHill Suites Colorado Springs. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culturewe think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions: 7/14/26