Support Specialist Evening & Overnight Shift in Fresno, California at Valley Teen Ranch

Job Summary

Life Skills Coach I works in collaboration with Case Managers to support program participants in developing independent living skills while maintaining a safe, structured, and supportive housing environment. The primary responsibility is to proactively identify, address, and accurately document minor and major incidents and concerns of participants and/or the housing complex where they reside, ensuring resident safety, compliance, and continuity of care.

Essential Duties and Responsibilities

Weekend Priority: Incident Identification & Documentation

• Conduct regular welfare and safety checks of all units and common areas during weekend shifts.
• Identify and respond to minor incidents (e.g., conflicts, policy violations, maintenance concerns) and major incidents (e.g., safety threats, behavioral crises, property damage).
• Complete timely, objective, and through incident reports in accordance with agency and licensing standards.
• Escalate urgent concerns to on-call supervisors or emergency services as needed.
• Communicate incidents and follow-up needs clearly to weekday staff during shift handoff.

Lif Skills & Resident Support

• Support residents in practicing daily living skills, budgeting, hygiene, meal planning, conflict resolution, and time management.
• Encourage progress toward individualized goals and transition plans using trauma-informed, youth-centered approaches.
• Model positive behavior, healthy boundaries, and pro-social decision-making.

Community & Compliance

• Maintain a clean, safe, and welcoming living environment.
• Uphold all program policies, leave, state regulations, and confidentiality standards.
• Participate in required training, team meetings, and supervision

Education and/or Experience & Background Check

• Must be a minimum of 21 years of age.
• Meets Valley Teen Ranch employment criteria, including one of the following:

o BA/BS degree, or

o 12+ units in relevant fields + 100 hours youth experience, or

o Valid counseling/vocational credential + 100 hours youth experience, or

o 1 + year group home/STRTPC experience

o Must pass background check, including DOJ/FBI and Child Abuse Index

o No child abuse record or allegation.

• Valid CA driver’s license, reliable transportation, and proof of insurance.
• Clear background check: VTR employment standards.

Preferred

• Experience with foster youth, transitional housing, or supportive serves.
• Strong documentation and communication skills.
• Ability to remain calm and solution-focused during crisis.

Work Schedule

• Primarily weekend shifts (e.gg., Friday-Saturday or Saturday-Sunday), with weekday scheduled based on employment status (Full-time or Part-time); flexibility for holidays or special programming as needed.