Full Time Seasonal Snow Sports School Lead in Marquette, Michigan at Marquette Mountain Resort LLC

Job Purpose

The Snow Sport School Lead is responsible for assisting the Snow Sport School Director & Assistant. Their primary responsibility is to assist the instructors with their students and classes while also scheduling/booking students.

Status: Full Time

This is a seasonal position October 14, 2026 - April 14, 2027

Essential Duties and Responsibilities:

• Supervises instructors, classes and private lessons and participating guests when the Snow Sport School Director is or Snow Sport School Assistant is unavailable
• Upholds the highest levels of guest safety on varied terrain in high altitude, with varying winter weather conditions in a fast paced, potentially high-pressure environment
• May participate exit evaluations and rehire recommendations
• Is able to safely navigate uneven and slippery terrain
• Clearly and accurately instructing assigned levels of skiing or snowboarding to students, both physically and verbally
• Assisting guests to load and unload the chairlift
• Communicating instructions and helping guests to their feet during a lesson
• Working with guests of all ages and abilities
• When working with children: Supervising children in class at all times; assisting at lunch and snack times; ensuring return of children to identified guardian
• When working with children: Assisting in operational responsibilities of Ski & Snowboard programs including but not limited to registration process, directing guests to appropriate equipment fitting source, upkeep of outdoor teaching areas, and cleanliness of facilities
• All other job duties as assigned

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Skills and Knowledge Requirements/Competencies:

• Can pass pre-employment screening
• Has reliable transportation to be able to carpool/commute
• Required software knowledge to include, but not limited to: Google suite
• Ability to operate basic office equipment.
• Maintains excellent interpersonal relationships
• Understands the need for meticulous organizational skills
• Ability to works with guests of all ages three years old to adult
• Is fluent in all aspects of the English language (spoken and written)
• Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions
• Has a clean and welcoming appearance
• Has excellent guest service and communicative skills
• Can work comfortably in a diverse and fast paced team environment
• Excellent attention to detail.
• Maintains office, employee and company confidentiality at all times.
• Exemplifies professional conduct and adherence to company Core Values.
• Professional conduct when dealing with guest and employee complaints that is inline with and supports the company policy, procedure, and message.
• Must be available throughout the winter season to work days, evenings, weekends and holidays

Preferred Experience:

• Previous experience with teaching/coaching/mentoring/instruction
• Knowledge of local area/resort
• Caring for and/or working with children ages 3+

Education: High School Diploma or Equivalent

Experience and/or Training: Previous instructing experience

Licenses/Certificates: NA

Technology/Equipment: Computers, smart phones, tablets, Alpine Ski and Snowboard

Physical and Mental demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have the ability to lift up to 50lbs and carry 50 yards
• Must be able to work outside in temperatures below 32 degrees and up to (8) hours
• Must be able to work in a standing position for up to (8) hours
• Must have at least intermediate skiing / snowboarding ability

Equipment Used:

• Drills and drill bits
• Mats, cones, other teaching aids
• Aerial and surface lifts
• Skis or Snowboard

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Harsh outside weather conditions.
• Occasionally exposed to wet and/or humid conditions; high precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration.
• Noise level in the work environment may occasionally be loud.
• Regularly work near moving mechanical parts and exposed to outdoor weather conditions and vibration.

Benefits (depended on hours worked and status)

Insurance:

• Medical - PPO and HDHP options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match
• Dental Insurance
• Vision Insurance
• Accident & Critical Illness Insurance
• Group Term Life Insurance (company paid)
• Short and Long-Term Disability (company paid)

Paid Time Off:

• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time-Off
• Paid Maternity/Paternity Leave
• Bereavement/Funeral

Compensation:

• 401(k) Retirement Plan with company match
• Incentive Programs
• Shift Differential Program
• Tool Rewards Program
• Safety shoe and glasses program

Other:

• Employee Assistance Program (EAP)
• Wellness incentives
• Company paid and provided uniforms
• Training: In-House, Instructor-Led, and Online

Marquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.