Residence Inn Toledo Maumee - Front Desk Agent in Maumee, Ohio at Aimbridge Hospitality
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Job Description
Position requires open availability for 2PM-10PM, including weekends.
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
The newly renovated Residence Inn Toledo Maumee is located close to I-475/23 and the Ohio Turnpike. This all-suite, extended stay Toledo, This hotel will help travelers feel connected while away from home, making it easy to maintain work and life balance. It features rooms with separate spaces for living, working, sleeping, and eating including a fully-equipped kitchen with a refrigerator, microwave, stovetop, cookware, and utensils. We offer amenities such as complimentary hot breakfast daily, free WiFi, and evening socials featuring local flavors Monday through Wednesday. Guests can unwind in our fitness center or indoor pool and whirlpool.
Application deadline for Colorado positions: Position requires open availability for 2PM-10PM, including weekends.