Business and Project Analyst III in Fairport, New York at Continental Service Group

Position Summary:

The Business & Project Management Analyst III serves as a senior-level business analysis and project management professional responsible for leading complex, enterprise-wide initiatives that support organizational strategy, regulatory compliance, operational efficiency, and technology modernization efforts. This role functions as a subject matter expert in business process analysis, requirements management, project execution, stakeholder engagement, and organizational change management. The Analyst III independently leads large, cross-functional initiatives, facilitates executive-level decision-making, mentors junior analysts, and provides strategic guidance to business and technology teams.

Essential Duties & Responsibilities:

• Serves as senior business analysis and project management expert.
• Mentors junior analysts.
• Influences executive decision-making.
• Leads governance, portfolio, compliance, and transformation initiatives.
• Establishes methodologies, standards, and best practices across the organization.
• Lead enterprise-level business analysis activities across multiple concurrent initiatives.
• Facilitate executive and stakeholder workshops to identify strategic business needs and improvement opportunities.
• Analyze business operations, policies, procedures, workflows, and technology solutions to identify process improvements.
• Conduct impact assessments for operational, regulatory, and technology-related changes.
• Validate business objectives, success criteria, benefits realization, and expected outcomes.
• Establish requirements governance standards and ensure adherence throughout project lifecycles.
• Understanding how the CCMS solutions are developed from the requirements and functional specifications and the ability to assess that the proposed solutions are valid prior to the development of such solutions.
• Understanding the business process workflows and how they interact within the CCMS to ensure they are providing the proper solutions. Power user knowledge of the CCMS software to assist end users in understanding how the system operates and ability to assist IT by identifying and troubleshooting issues.
• Provide guidance and support the end users in their efforts to become more proficient in the use of the applications.
• Generate Ad-hoc reports as needed.
• Maintains applicable documentation with regard to change management.
• Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program.

Non-Essential Duties & Responsibilities:

• Other duties as assigned

Education:

• High School Diploma or GED
• Bachelor's Degree in Business Administration, Information Technology, Finance or equivalent combination of education and related experience.

Skills/ Requirements:

• 5+ years of Business Analysis or relevant experience.
• Advanced experience with Microsoft Office suite of products.
• SQL skills preferred
• Excellent analytical, organizational and communication skills.
• Strong understanding of project governance, compliance, audit, and risk management practices.
• Ability to independently manage multiple high-priority initiatives.
• Demonstrated ability to influence outcomes without direct authority.
• Proven success driving organizational change and continuous improvement initiatives.
• U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States.
• Ability to obtain and maintain Government Security Clearance.
• No conflicts of interest with ConServe or our Clients.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law.

• Occasionally lift and/or move up to 25 pounds.
• Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift)
• Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift)
• Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift)
• Ability to focus on the task at hand, and deliver timely and accurate analyses as stated above

Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

MISSION STATEMENT:

ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole.

Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements.