Sr. Retail Store Manager - Ross Park Mall in Pittsburgh, Pennsylvania at Steel City

Steel City Brand is a premium apparel brand rooted in craftsmanship and industrial heritage. We are seeking an experienced Sr. Retail Store Manager to lead Steel City’s four-store retail channel, directly manage and develop store leadership, own channel-level sales and KPI performance, labor planning, visual standards, and retail strategy, with Ross Park as the home store. This is a hands-on leadership role focused on accountability, team stability, and consistent results.

Performance:

• Own sales performance for multi-site retail channel, with primary responsibility for Steel City's Ross Park location
• Set and manage monthly and quarterly sales targets across locations
• Monitor KPIs including conversion, AOV and growth
• Implement weekly huddles with store associates and lead communication with other store managers

Operations:

• Set and maintain high standards for visual merchandising and store presentation across multiple stores
• Ensure consistent execution of brand standards across multiple stores
• Clearly communicate with team when new product is arriving and related selling points

Leadership:

• Coach and develop store managers and associates
• Address performance issues directly and promptly
• Foster a culture of accountability and ownership
• Maintain strong communication

What We're Looking For:

• 4+ years retail apparel leadership experience
• Demonstrated experience improving retail store and channel performance across locations
• Strong hiring track record
• Highly organized and KPI-driven
• Confident communicator who leads with clarity and accountability

Compensation:

• Competitive salary with health and 401(k) benefits available
• Sales incentives and signing bonus
• Monthly clothing allowance
• Team discount
• Open availability is required with priority being Mon-Fri daytime hours