HCS Supervisor / Casa Grande in Casa Grande,, Arizona at Ability360

Position Summary:

We’re seeking a detail-oriented and compassionate Home Care Program Supervisor at our Casa Grande office to oversee Consumer intakes and assessments, match and monitor Personal Care Assistants (PCAs), resolve conflicts, and ensure compliance with AHCCCS and Electronic Visit Verification (EVV) requirements.

Program Service:

Ability360 delivers high-quality, person-centered non-medical home care services including attendant care, personal care, homemaker, and respite to AHCCCS/ALTCS/DDD eligible members in their homes or places of residence

Key Responsibilities:

• Conduct Consumer assessments and on-site visits throughout Pinal County.
• Assign PCAs based on skill and Consumer needs.
• Monitor PCA performance and provide training.
• Maintain accurate documentation and communicate with case managers.
• Support conflict resolution between Consumers and PCAs.

Qualifications:

• 3+ years’ combined education/experience in case management or home care supervision.
• Knowledge of EVV systems and AHCCCS health plans.
• Experience with the Department of Developmental Disabilities a plus.
• Bachelor’s Degree preferred.
• Valid Fingerprint Clearance Card, driver’s license, clean driving record, and reliable transportation.
• Bilingual a plus.

Why Join Us?

• Meaningful work improving quality of life for others.
• Collaborative, supportive team environment.
• Benefits (Medical, dental, vision, life insurance, long term disability, 403(b) retirement with match)
• Paid time off (vacation, sick, personal, holiday)
• Local travel (60%) with mileage reimbursement.

Ability360's Affirmative Action Policy:

Ability360 abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, disability, or national origin. Moreover, these regulations require that Ability360 take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Further, Ability360 will not discriminate against any employee or applicant on the basis of any protected status under federal and Arizona law, including Title VII of the Civil Rights Act of 1964, as amended, the Age Discrimination and Employment Act, State Executive Order No. 75-5, the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act. When applying for a job and being considered for employment, applicants are given a form prescribed by the US Department of Labor Office for Contract Compliance Programs (OFCCP) asking him or her to voluntarily disclose whether he or she has a disability. Applicants may complete this form understanding that the information on it is kept separate from their application materials or any subsequent personnel file. The information is for statistical purposes only as required by Federal law. An applicant who completes the form is not guaranteed a job or any special preference for a job.

Reasonable Accommodation:

Any employee, whether full or part-time, who requests a workplace modification or an alteration in policies, practices or procedures for purposes of providing an accommodation based on disability and performing the essential functions of the job is accommodated pursuant to Title I of the Americans with Disabilities Act.

Ability360 is Fragrance Free Facility.