Medical Records Specialist in Richmond Hill, Georgia at Georgia Eye Institute of the Southeast LLC

Title: Medical Records Specialist

Location: Richmond Hill, GA (Remote hybrid)

Status/schedule: Full-Time, Monday - Friday

Key Responsibilities:

• Maintain, organize, and update patient health records in electronic and/or paper format.
• Ensure compliance with HIPAA and state/federal guidelines regarding the release and retention of medical information.
• Process incoming requests for medical records from patients, providers, insurance companies, and legal entities in a timely and professional manner.
• Audit records for completeness, accuracy, and compliance with healthcare documentation standards.
• Scan, index, and route documents appropriately within the electronic medical records (EMR) system.
• Assist with chart corrections, merges, and data integrity tasks as directed.
• Track and monitor record requests, ensuring timely follow-up and resolution.
• Collaborate with providers, billing, and administrative staff to support operational efficiency.
• Participate in quality improvement activities and department projects.
• Maintain confidentiality and safeguard all patient and organizational information.

Education: High school diploma or GED required; associate degree in health information management or related field preferred.

Experience: Minimum of 1-2 years of experience in in medical records or health information management in a healthcare setting.

Skills and Qualifications:

• Proficiency in practice management software, electronic health records (EHR), and Microsoft Office (Excel, Word, Outlook and Teams).
• Strong attention to detail and accuracy in data entry and payment posting.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to identify and resolve discrepancies and issues related to payment posting.
• Ability to work effectively as part of a team and collaborate with other departments.