Pharmacy Billing,Collections &Cash Application Specialist (LTC) at In Touch Pharmaceuticals – Valparaiso, Indiana

Pharmacy Billing, Collections & Cash Application Specialist (LTC)

Location: Valparaiso, IN | Type: Full-Time

Position Summary
The Pharmacy Billing, Collections & Cash Application Specialist (LTC) supports long-term care pharmacy operations by managing billing support, collections, and accurate application of cash receipts. This role ensures timely reimbursement, accurate account reconciliation, and resolution of billing discrepancies for LTC facilities and payers.

This position works closely with Pharmacy Billing, Accounts Receivable, and Finance teams and reports to the Collections Specialist – Lead.

Key Responsibilities

• Monitor LTC pharmacy accounts receivable aging and follow up on past-due balances.
• Contact LTC facilities and payers regarding unpaid or underpaid invoices and claims.
• Send statements, invoices, and supporting documentation as needed.
• Research and resolve billing discrepancies related to pharmacy claims, credits, and adjustments.
• Accurately post cash receipts including checks, ACH, wire transfers, credit cards, lockbox, and ERAs.
• Match payments to correct accounts, invoices, or claims.
• Reconcile daily cash activity and resolve unapplied or misapplied payments.

Qualifications

• High school diploma or equivalent required.
• Experience in LTC pharmacy billing, collections, accounts receivable, or cash application preferred.
• Knowledge of pharmacy reimbursement and third-party payers a plus.
• Proficient with Microsoft Office and pharmacy billing or ERP systems.
• Strong attention to detail and ability to manage multiple priorities.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an all-encompassing list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.