75 - Supervising Counselor in Buffalo, New York at The Community Action Organization of Western New York Inc

JOB SUMMARY
This position Supervises and coordinates Substance Use Counselors and Peer Recovery Specialists in
the delivery of high-quality counseling services. Ensures adherence to applicable regulations and
standards.
ESSENTIAL RESPONSIBILITIES AND DUTIES
Primary Responsibilities:
• Analyzes counseling methods, procedures, and techniques to improve quality of service.
• Identifies program areas for improvement and provides necessary training and staff development.
• Coordinates the flow of information to appropriate sources (medical providers, regulatory agencies,
etc.)
• Assigns cases to counselors and ensures appropriate caseloads. Ensures that counselors are
spending most of their time providing direct services to patients and meeting organizational targets.
• Approves treatment plans and works with counselors to ensure services are provided in line with
treatment plans.
• Conducts in-service training for counseling staff.
• Reviews counselor’s documentation.
• Chairs treatment team meetings and case review sessions.
• Prepares monthly reports on initial assessments and case conferences.
• Directly provides counseling and crisis intervention services as needed.
• Additional duties as assigned.
Supervisory Responsibilities:
• Supervises counseling and staff.
• Interviews, hires, and trains employees, Plans, assigns, and directs work; prepares appraisal
performances, rewards and disciplines employees.
• Addresses any complaints and resolves problems.
• Carries out all other supervisory responsibilities in accordance with the organization’s policies and
applicable laws.
CAO of WNY, I

QUALIFICATIONS
Education and Experience:
• Master’s degree in behavioral health, Social Science of Psychology fields with emphasis on
counseling.
• NYS Master Credential in Alcoholism & Substance Abuse Counselor (CASAC-M), Licensed Clinical
Social Worker (LCSW), or Licensed Master Social Worker (LMSW)
• Two (2) years’ experience providing direct care
• One (1) year of supervisory experience.
OR
• Bachelor’s degree in one of the above majors
• NYS Maser Credential in Alcoholism & Substance Abuse Counselor (CASAC-M), Licensed Clinical
Social Worker (LCSW), or Licensed Master Social Worker (LMSW)
• Four (4) years’ experience providing direct care services
• Two (2) years’ supervisory experience.