Customer Service Representative at Food Sales East LLC – Knoxville, Tennessee

About the Role
Food Sales East (FSE) is seeking a dependable and detail-oriented Customer Service Representative (CSR) to join our team in Knoxville, TN. This administrative role supports our sales team and customers by ensuring timely, accurate order processing, communication, and office coordination.

Key Responsibilities
• Perform detailed data and order entry with accuracy and efficiency.
• Communicate promptly and professionally with the sales team, customers, and vendors.
• Receive and organize incoming sample cases and other packages.
• Place sample orders and ensure timely delivery of materials.
• Collaborate with local management to maintain daily office operations.
• Provide general administrative support as needed to ensure smooth office workflow.

Qualifications
• Strong working knowledge of Excel and other Microsoft 365 programs.
• Accuracy with 10-key data entry and attention to detail.
• Ability to learn new systems and adapt to changing priorities.
• Excellent organizational, communication, and follow-up skills.
• Dependable, punctual, and committed to teamwork.
• Must be able to lift 20 lbs or more.

Location & Schedule
• This is an onsite position based at our Knoxville, TN office.
• Monday through Friday, 8:00 AM – 5:00 PM.

About Food Sales East
Food Sales East (FSE) is a leading foodservice sales and marketing agency representing top manufacturers across the Southeast. We are driven by strong values, a collaborative culture, and a commitment to serving our customers, manufacturers, and team members with excellence.

What We Offer
FSE is a values-driven foodservice sales agency with over 60 years of success. We support our people with a team-first culture built on trust, transparency, and doing the right thing. Our compensation and benefits include:
Competitive pay
Paid Time Off (PTO) and company holidays
• 401(k) with company match
• Medical, dental, and vision insurance
• A supportive, team-oriented environment with room to grow

Ready to Make a Move? Apply today and grow your foodservice career with FSE.

AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.