Product Engineer, Services at Project Healthy Minds – New York, New York

About Project Healthy Minds

Project Healthy Minds is a mental health nonprofit that runs like a tech startup. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time: the growing mental health crisis. We believe in a simple but profound idea: that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. That's why we're building the world’s first digital marketplace for finding mental health services that are right for you.

To do that, we work with some of the most inspiring and influential leaders in America - business titans, tech entrepreneurs, clinicians and scientists, musicians, artists, athletes, media stars, policymakers, and more - because we believe that the world's most complex challenges require interdisciplinary teams and solutions.

We are backed by a powerhouse of industry-leading Board of Directors and Advisory Council Members who are passionate, hands-on, and dive into the important work with us.

Learn more at projecthealthyminds.com and @projecthealthyminds on social.

About The Role

WHAT WE'RE LOOKING FOR

The Product Engineer, Services builds and evaluates the LLM-enabled workflows that power PHM's services data — ensuring that the information users rely on to find mental health support is accurate, complete, and continuously improving. This role pairs (backend-leaning) full-stack engineering with a measurement-first approach to expanding data coverage and quality.

WHAT YOU'LL DO

• Build and maintain LLM-enabled workflows for acquiring, structuring, and enriching mental health services data from diverse sources
• Design and implement evaluation frameworks (evals) to measure the accuracy, completeness, and reliability of LLM outputs in production
• Partner with Product to define success criteria for new data workflows before building them
• Work closely with the Lead Engineer to divide and conquer across the services data domain — you expand coverage while they own core architecture
• Ship full-stack features end-to-end: backend data processing, API surfaces, and frontend tools for internal and external use
• Monitor and improve data quality through automated checks, dashboards, and feedback loops
• Use AI tools (e.g. Claude Code) as a default part of your development workflow
• Contribute to engineering standards through code reviews, documentation, and thoughtful technical discussion

WHAT YOU'LL BRING

• Production experience with TypeScript and Node.js (NestJS or similar backend frameworks)
• Familiarity with Next.js or comparable frontend frameworks — comfortable across the stack
• Interest in and aptitude for building LLM-powered workflows — you don't need to have built this before, but you need to want to, and you have a track record of learning quickly
• A measurement mindset: you think about how to know whether something is working before you build it
• Demonstrated adoption of AI-assisted development (Claude Code, Cursor, or equivalent)
• Comfort working with messy, multi-source data — you don't need clean inputs to make progress
• A collaborative, low-ego working style — you'll pair closely with a lead engineer and a small team
• A belief in our mission: connecting millions of Americans to mental health services that actually work for them

WHY THIS IS A UNIQUE OPPORTUNITY

• A world-class Board, Clinical Advisory Committee, supporters, and collaborators. We've assembled a truly best-in-class network across business, academia, and media.
• A big, bold vision with backing. Multi-year track record of strong YoY growth, funded by philanthropy and earned revenue.
• Startup mindset, social mission ethos. You'll work with a team from venture-backed startups, market-leading enterprises, and everything in between — united by the chance to drive massive positive impact.
• Own the quality layer for LLM-enabled services. You won't just build workflows — you'll define what "good" looks like and prove it with data.

What We Offer

• Competitive compensation
• Competitive medical, dental, and vision benefits
• Paid holidays and generous PTO
• Life insurance
• Short-term and long-term disability
• Spring Health mental healthcare
• Commuter benefits
• Perks at Work
• Experience joining a dynamic start-up environment that is re-writing the playbook for social change in the mental health tech space
• Benefits of joining a close-knit, highly-motivated team with mentorship opportunities from a world-class network of founding leaders, Advisors, and Board members
• Learning & Development opportunities, including free MasterClass subscriptions
• Opportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industries
• And more (just ask!)

The annual salary for this role is $155,000–$195,000, commensurate with experience and fit.

EEO Guidelines: Project Healthy Minds is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Project Healthy Minds will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.

COVID Guidelines: The health and safety of our Project Healthy Minds community is the highest priority. As such, Project Healthy Minds is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.

Due to the high volume of applications received, only those selected for an interview will be contacted.