Assistant General Manager at Chicken N Pickle – Saint Charles, Missouri

About Us

Chicken N Pickle is a unique, indoor/outdoor family entertainment complex that includes a casual, chef-driven restaurant and sports bar, pickleball courts and professional instruction, space for live entertainment, a variety of yard games and space to lounge outdoors with (or without) your dog. Each venue offers indoor and outdoor space for public and private parties and hosts an impressive schedule of events including concerts, charitable fundraisers, watch parties and more.

It is a warm and welcoming environment that brings together people of all ages. People from all over the community can engage in the joy of being human.

We think of our brand as that of a rambunctious, multi-generational family that works hard and plays hard. We’re driven to provide our employees with a supportive, meaningful work environment, by bringing all voices to the table and providing opportunities for mentorship with career growth.

Good Food. Good Friends. Great Fun. 🥒🐔🏓

The Assistant General Manager (AGM) at Chicken n Pickle is responsible for maintaining the restaurant’s revenue, profitability, service metrics, property, and quality goals. The AGM ensures efficient restaurant operations and maintains production goals, productivity, efficiency, quality, and customer-service standards. Success in this role requires the ability to remain calm in a high-volume environment, strong problem-solving and communication skills, and a willingness to learn various restaurant systems.

Responsibilities:

• Oversee staffing levels and Cost of Goods.
• Appraise staff performance and provide feedback to improve productivity.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Ensure compliance with Food Safety, liquor requirements, and quality standards.
• Drive for financial accountability and manage financial aspects of the restaurant.
• Maintain extensive food and beverage (F&B) knowledge, with an understanding of ingredients and dishes in a restaurant or catering organization.
• Utilize restaurant management software, including HotSchedules, Point of Sale, and accounting software.
• Demonstrate strong leadership, motivational, and people skills.

Qualifications:

• 3+ years of full-service, high-volume management experience.
• Knowledge of Food Safety, liquor requirements, and quality standards.
• Understanding of and drive for financial accountability.
• Extensive food and beverage (F&B) knowledge.
• Familiarity with restaurant management software, such as HotSchedules, Point of Sale, and accounting software.
• Acute financial management skills.
• Strong leadership, motivational, and people skills.