ServiceNow HRSD Senior Analyst at Gulfstream – Savannah, Georgia
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About This Position
Date: Feb 13, 2026
Location: Savannah, GA, US
Company: Gulfstream Aerospace Corporation
ServiceNow HRSD Senior Analyst in GAC Savannah
Unique Skills:
The ideal candidate will have proven senior‑level experience administering and optimizing ServiceNow HR Service Delivery (HRSD) to support the core HR functions across the enterprise. This role requires a deep understanding of ServiceNow’s HR data models, COEs, case management structure, and platform configuration capabilities.
Candidates must demonstrate the ability to manage and enhance HR workflows, maintain data integrity, ensure secure access controls for sensitive HR information, and partner effectively with HR technology, HR operations, and IT teams to deliver scalable, compliant, and high‑performing HR service delivery solutions.
Required:
- 3 of the 4 years of HR experience needs to be hands‑on experience administering and configuring ServiceNow, with at least 2 years in HR Service Delivery (HRSD).
- Advanced proficiency with ServiceNow platform configuration, including Business Rules, Client Scripts, UI Policies, Data Policies, Script Includes, Flow Designer, and IntegrationHub.
- Experience developing HR dashboards, Performance Analytics indicators, and operational reporting for HR leadership.
- Strong verbal and written communication skills with the ability to explain technical concepts to HR and non‑technical stakeholders.
- Leads the analysis, design and testing efforts to support HR functional enhancements, system upgrades, and software expansion projects .
- Participates in and performs analysis for advancements in business process improvements, standardization, workflows, and automation .
- Maintains and audits security profiles and overall data integrity of HR management systems. Manages permissions and access to critical HR data .
- Combines and integrates data from multiple HR systems for reporting or utilization in other HR initiatives .
- Assists in the delivery of advanced ad hoc and production report/data requests to customers .
- Leads and supports the transition of HR data entry and scheduled report/process activities to HR Tech Data Quality employees .
- Acts as resource to help end users resolve day-to-day software problems .
- Coordinates the design and development of training material required. to educate the HR departments on system access, navigation and utilization .
- Strong quantitative analysis skills.
- Expert understanding of relational database concepts and Human Resources concepts.
- Advanced PC skills (Microsoft Excel, Word, Visual Basic, Access, and Powerpoint).
- Experience with HR metrics, advanced reporting, or other analytic tools required.
Additional Information
Requisition Number: 230977
Category: Information Systems
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 03/13/2026
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
Nearest Major Market: Savannah
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