HR MANAGER - EVENTWORKS at Quest Events LLC – Nashville, Tennessee

HR Professionals Who Love Organizing, Solving Problems, and Supporting People — This Role Is Built for You.

We are looking for an experienced Human Resources Manager who enjoys bringing structure to complex operations, supporting managers and employees, and ensuring the HR side of the business runs accurately and efficiently every day.

This is a hands-on HR leadership role for someone who thrives in a fast-moving environment and enjoys balancing compliance, employee support, and operational organization. You will work closely with leadership while also being the person employees and managers rely on to answer questions, solve issues, and keep HR systems running properly.

The right person for this role is highly organized, detail-oriented, people-focused, and experienced enough to confidently handle the many situations that arise in a growing company.

If you enjoy building structure, maintaining compliance, communicating with employees, and keeping HR operations running smoothly, we would love to speak with you.

Position Summary

The Human Resources Manager is responsible for the day-to-day HR operations of the company and supporting a growing workforce in a fast-paced industry with fluctuating busy seasons. This role is responsible for payroll, benefits administration, leave management, compliance, recruiting, and worker's compensation while ensuring company policies and procedures align with federal, state, and local regulations.

The HR Manager partners with leadership to support company growth, maintain compliance, and ensure employees have a positive and professional workplace experience. The ideal candidate will bring strong experience in payroll administration, employee benefits, 401(k) plans, leave of absence programs, recruiting, and HR team leadership.

Spanish/English bilingual candidates are strongly preferred due to the diverse workforce typical in the event services industry.

Key Responsibilities include, but are not limited to:

• Prepare weekly payroll and ensure accuracy and compliance with company policies and applicable laws
• Ensure payroll processes comply with federal, state, and local payroll tax regulations
• Monitor compensation changes, guaranteed payments, and salary adjustments
• Partner with finance and leadership to ensure compensation changes align with approved budgets
• Track applicable payroll tax credits and incentives
• Support payroll audits and reporting requirements

• Oversee administration of employee benefit programs including medical, dental, vision, life/disability, and voluntary benefits
• Administer the company’s 401(k) plan including enrollments, compliance, and reporting
• Complete weekly HSA and 401(k) funding
• Manage open enrollment and employee benefit communications
• Ensure annual reporting including Form 5500 filings and audits as needed

• Ensure compliance with federal, state, and local employment laws
• Manage ACA compliance and reporting
• Oversee leave programs including FMLA and medical leaves
• Maintain accurate HR documentation and employee records
• Partner with legal counsel on employment matters when needed
• Represent the company in unemployment hearings when required

• Administer the Workers’ Compensation program including injury reporting and claim management
• Maintain OSHA logs and safety documentation
• Coordinate workplace accident investigations and recommend corrective actions
• Partner with operations leadership to promote safe workplace practices
• Support regulatory inspections and safety compliance initiatives

• Oversee recruiting for corporate, sales, and management positions
• Manage candidate sourcing, screening, interviewing, and hiring processes
• Partner with department leaders to identify staffing needs
• Ensure effective onboarding for new employees

• Recruit, train, and manage HR team members
• Develop and maintain HR policies and internal procedures
• Organize HR systems and processes to ensure consistency and efficiency
• Maintain strict confidentiality of sensitive employee information

• Serve as HR lead during acquisitions and company integrations
• Coordinate employee transitions including payroll, benefits, onboarding, and HR systems

• Coordinate employee technology needs including communication tools and system access
• Manage relationships with HR technology vendors
• Research and implement HR system improvements that increase efficiency

• Provide HR guidance to managers on employee relations and workplace policies
• Support workplace investigations and disciplinary processes when necessary
• Promote a professional and respectful workplace culture

Qualifications

Minimum 5 years of Human Resources leadership experience, with strong expertise in:

• Payroll administration
• Employee benefits and 401(k) administration
• Leave of absence programs (FMLA and related regulations)
• Recruiting and hiring
• Managing or supervising HR staff
• Workers’ Compensation administration and OSHA reporting

• Strong understanding of payroll processes and payroll tax regulations
• Working knowledge of federal and state employment laws
• Excellent written and verbal communication skills
• Strong organization and time-management abilities
• High level of attention to detail and accuracy
• Ability to maintain strict confidentiality
• Strong interpersonal skills and ability to build relationships across all levels of the organization
• Ability to develop clear procedures and documentation

• Microsoft Word and Excel proficiency
• Experience with HRIS and payroll systems (Paylocity preferred)

• Bilingual in English and Spanish strongly preferred
• Experience with mergers and acquisitions
• Experience with HRIS implementations
• Experience in service-based industries such as events, hospitality, logistics, or multi-location operations
• Experience supporting both corporate and operational workforces
• Experience managing Workers’ Compensation programs and OSHA compliance in warehouse, logistics, or production environments

Work Environment

This is primarily an office-based role with occasional visits to warehouse or operational environments. Extended hours may occasionally be required during peak event seasons or major company initiatives.

Equal Employment Opportunity

EventWorks, a Quest Events company, is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.