AI Enablement Lead in Lynn, Massachusetts at Element Care

GENERAL SUMMARY:

The Manager of AI Enablement (Junior) supports the development and adoption of artificial intelligence (AI) across Element Care. This role helps establish AI standards, delivers training, and enables staff to use AI tools responsibly and effectively. Reporting to the IT department, this position works closely with end users across the organization, data and analytics teams, and technical partners to support AI initiatives and build internal capability.

ESSENTIAL RESPONSIBILITIES:

• Support the development and maintenance of AI policies, standards, and usage guidelines.

• Assist in deploying and supporting off-the-shelf AI tools such as ambient documentation, predictive analytics, and administrative automation.

• Enable the use of generative AI for administrative and operational workflows.

• Collaborate with data and analytics teams to support AI-enabled reporting, insights, and workflows.

• Assist with workflow analysis to identify opportunities for automation and efficiency.

• Support pilot implementations of AI tools and clinical decision support capabilities under guidance.

• Help identify, document, and track AI use cases and recommended practices.

• Serve as a point of contact for staff with questions about appropriate AI use.

• Assist in creating training materials, documentation, and educational resources.

• Track and help report on AI initiative outcomes and early performance indicators.

• Support vendor coordination, tool configuration, and basic model or solution evaluation.

• Track emerging AI trends and share relevant insights with leadership.

• Perform other duties as assigned.

JOB SPECIFICATION:

• Bachelor’s degree in Information Systems, Computer Science, Business, Healthcare Administration, or equivalent experience.

• 2–4+ years of professional experience with exposure to AI, analytics, automation, or emerging technologies.

• Experience supporting training, documentation, or internal enablement preferred.

• Experience collaborating with data or analytics teams preferred

• Healthcare or regulated industry experience a plus.

• Salesforce experience a plus.

• Foundational understanding of applied AI concepts and risks.

• Understanding of AI workflow automation and operational use cases.

• Strong written and verbal communication skills.

• Ability to learn quickly and adapt in a rapidly evolving area.

• Collaborative mindset with comfort working across teams.

• Organized, detail-oriented, and able to manage multiple priorities.