ENVIRONMENTAL SVCS LEAD at H. Lee Moffitt Cancer Center – Tampa, Florida

Job Summary

Under the direction of an Environmental Services Supervisor, the Team Leader supports team members who clean and disinfect the physical environment for patients, visitors, and staff members. The Team Leader will ensure all areas of responsibility are completed by opening and closing the shift, tracking Team Member progress, performing quality inspections, providing supplies and equipment, and informing their Supervisor on the status of the team's progress. This position performs a variety of duties that support the department in maintaining a clean environment for patients and staff.

The Ideal Candidate

• Ability to take initiative and follow oral/written instructions and communicate effectively.
• Ability to work independently and unsupervised at times.
• Evidence of a good driving record and maintain a good record per Moffitt Policy.

Responsibilities

• Completion of Job Assignments

Opening and closing shifts, ensuring all job assignments are completed properly, ensuring adequate inventory and storage of supplies and linen, assigning tasks and projects, manage bed tracking application, answer phone calls from customers and staff members, complete customer requests, resolve daily operational issues, operate the UV lights, etc.

Assumes responsibility of running shift in absence of Supervisor

• Quality Assurance

Perform and document cleaning inspections; train and give feedback to team members

• Asset Inventory

Ensure adequate inventory levels and proper storage of supplies and linen

Ensure proper storage of machines and floor cleaning equipment

• Communication

Represent the Environmental Services department positively and professionally at all times.

Follow up on cleaning or staff issues with ability to deescalate situations.

Provide feedback to team members and their Supervisor on team members' performance.

Maintain positive relationships and good communication with patients, visitors, staff members, and those within the Environmental Services department.

Report all facilities/maintenance issues to Supervisor and input work orders.

• High-touch surface disinfection and cleaning

Properly clean and disinfect all types of areas including clinical inpatient/outpatient (patient rooms, exam rooms, nurse stations, etc.), support/common areas, offices, labs, conference rooms, elevators, stairwells, corridors, external grounds, etc. - Handle and dispose of medical waste and sharps observing all required precautions, including properly tying and labeling bags - Use proper chemicals, tools, and equipment for each situation - Clean spills containing blood or other potentially infectious material using established infection control, safety, and ES departmental procedures.

Occasionally may have to travel to off-site locations.

Complete other duties as assigned.

• Training and Competencies

Demonstrate competency by completing required departmental education and training.

Responsible for training team members.

• Policies and Procedures

Follow departmental and other regulatory standards regarding all cleaning policies and procedures (using proper disinfectants, labeling chemical bottles, keeping an organized cart, etc.) Perform all essential functions following established safety and infection control requirements (perform hand hygiene, wear PPE, etc.).

Follow instructions from Environmental Services management.

Credentials and Qualifications:

• High School Diploma/GED Required. An additional six (6) months of related experience may be considered in lieu of a High School Diploma/GED.
• Two (2) years of customer service experience.
• Eighteen months (18) of environmental services or housekeeping experience. Inclusive of one (1) year experience in a healthcare setting.
• One (1) year Supervisory or Project Lead experience – internal candidates with 6 months supervisory or project lead experience may be considered.
• Must complete Certified Healthcare Environmental Services Technician (CHEST) certification within 18 months of hire.
• Valid Driver’s License required.

Qualifications include: High school education or the equivalent, which will provide the ability to interpret and convey moderately complex oral and written instructions to employees. One (1) year of hospital environmental service experience desired with six (6) months of environmental service supervision preferred.