CBO Support Representative in Coeur d'Alene, Idaho at Kootenai Health

CBO Support Representative

Job Code: 29137

Position Summary

Performs all support functions for the Central Business Office (CBO). Support Revenue Cycle Billing and Accounts Receivable collections functions.

Responsibilities

• Performs account review and data correction duties to promote clean claims submissions to all payer types and to patients

• Sorts, scans, and delivers mail including payer and patient correspondence to appropriate location or department

• Indexes all correspondence into Epic system

• Problem solves to find the appropriate department to handle all correspondence

• Compiles multiple deposits into one daily and completes balancing and reconciliation process

• Performs bankruptcy process within Epic system and responds to all attorney requests

• Posts payments in pharmacy system

• Performs duties in compliance with state and federal regulatory requirements, and Kootenai Health policies and procedures governing Revenue Cycle compliant processes

• Performs other related duties as assigned

• Familiar with standard concepts, practices, and procedures within the field

• Relies on experience and judgment to plan and accomplish goals

• Regular and predictable attendance is an essential job function

• Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications

• High school diploma preferred

• Minimum 1 year experience working in a hospital or clinic registration office, or performing equivalent functions in support of a hospital, clinic, or other business/organization preferred

• Knowledge of current commercial and government payer types, understanding of payment methodologies. Familiar with navigation through payer websites sufficient to obtain required information

• Medical terminology familiarity preferred

• Excellent communication, organizational and analytical skills required

• Ability to work well in a team environment, and independently with minimum supervision

• Experience working in Microsoft Office applications, including Excel and Word

Working Conditions

• Must be able to lift and move up to 10 lbs

• Must be able to maintain a sitting position

• Typical equipment used in an office job

• Repetitive movements

About Kootenai Health:

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

• Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
• Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
• Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
• Competitive salaries with night, weekend, and PRN shift differentials
• An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
• Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
• Robust and interactive employee referral program
• And much more

• Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!

  Apply today! Please contact the HR Front Desk at 208-625-4620 or email careers@kh.org  with any questions.

  Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.