Cass Specialist in Orlando, Florida at NORTHERN JET MANAGEMENT INC
Job Description
About Northern Jet:
Personal. Private. Authentic. Northern Jet is a private aviation company with over 25 years of experience, offering personalized luxury travel with a focus on safety, convenience, and quality. We operate a fleet of 40+ jets and hold an ARGUS Platinum safety rating. The company prioritizes its pilots with competitive pay, benefits, and career growth opportunities. Northern Jet’s mission is to deliver seamless, client-focused travel experiences.
About this Role:
The Continuing Analysis and Surveillance System (CASS) Specialist is responsible for the daily administration, coordination, monitoring, and continuous improvement of Northern Jet's CASS program.
This position plays a critical role in evaluating the effectiveness of aircraft maintenance and inspection programs, identifying operational trends and areas of concern, managing Corrective Action Requests (CARs), and ensuring identified deficiencies are appropriately addressed and documented.
Working closely with Maintenance leadership, Quality Assurance, and Safety personnel, the CASS Specialist collects and analyzes maintenance performance data, monitors corrective action progress, and prepares monthly and quarterly CASS reports to support regulatory compliance, operational reliability, and continuous improvement.
The ideal candidate possesses a strong understanding of FAA maintenance regulations, exceptional organizational and analytical skills, and the ability to coordinate compliance activities across multiple maintenance functions.
Location: Orlando, Florida
Key Duties and Responsibilities:
CASS Program Administration & Oversight
- Administer and maintain Northern Jet's Continuing Analysis and Surveillance System in accordance with applicable FAA regulations and company procedures.
- Coordinate daily CASS activities, ensuring required surveillance, data collection, analysis, corrective action tracking, and follow-up processes are completed.
- Monitor the effectiveness of maintenance and inspection programs to identify deficiencies, procedural inconsistencies, and opportunities for improvement.
- Maintain CASS program documentation, records, tracking systems, and supporting evidence.
- Assist in the review and development of CASS procedures, processes, and program enhancements.
- Ensure CASS activities align with the General Maintenance Manual (GMM), Maintenance Standard Operating Procedures (SOPs), and established company policies.
Corrective Action Management
- Initiate, document, issue, and track Corrective Action Requests (CARs) resulting from CASS surveillance, maintenance trends, internal findings, or identified deficiencies.
- Coordinate with responsible department leaders to establish corrective action plans, assign ownership, and monitor completion timelines.
- Review corrective action documentation for completeness and compliance with established procedures.
- Track open and overdue CARs, escalating unresolved items to appropriate Maintenance leadership.
- Monitor and verify the effectiveness of implemented corrective actions to reduce the likelihood of recurring deficiencies.
- Maintain accurate records of corrective actions, follow-up activities, and closure documentation.
Maintenance Data Analysis & Reporting
- Collect, organize, and analyze maintenance performance data to identify trends, recurring discrepancies, and potential compliance concerns.
- Monitor key maintenance performance indicators, including repeat discrepancies, maintenance-related delays, reliability trends, and corrective action effectiveness.
- Develop and maintain CASS tracking reports, spreadsheets, dashboards, and supporting documentation.
- Prepare and distribute monthly and quarterly CASS reports summarizing program performance, findings, corrective actions, and recommended improvements.
- Present CASS findings, performance trends, and outstanding compliance items to Maintenance leadership during regularly scheduled reviews.
- Support data-driven recommendations to improve maintenance effectiveness, aircraft reliability, and regulatory compliance.
Regulatory Compliance & Surveillance
- Support compliance with applicable FAA regulations, including 14 CFR Parts 43, 91, and 135, and other applicable requirements.
- Coordinate CASS surveillance activities, including internal evaluations and reviews of maintenance processes, documentation, and contracted maintenance providers.
- Review maintenance-related records and procedures to identify potential regulatory or procedural deficiencies.
- Assist in preparation for FAA inspections, regulatory reviews, and internal or external audits.
- Maintain organized and accessible documentation supporting CASS program compliance.
- Support updates to company maintenance procedures resulting from regulatory changes, surveillance findings, or corrective actions.
Cross-Functional Coordination & Continuous Improvement
- Collaborate with Maintenance leadership, Quality Assurance, Maintenance Control, and Safety personnel to ensure timely resolution of identified deficiencies.
- Participate in CASS meetings, maintenance compliance discussions, and continuous improvement initiatives.
- Communicate findings, trends, and recommended improvements to appropriate stakeholders.
- Support the integration of CASS findings with Northern Jet's Safety Management System (SMS), as applicable.
- Identify opportunities to improve reporting accuracy, documentation practices, process efficiency, and overall maintenance program effectiveness.
- Promote a proactive approach to maintenance compliance, safety, accountability, and continuous improvement.
Qualifications:
Required
- High school diploma or equivalent.
- Minimum of 3 years of experience in aviation maintenance, maintenance compliance, quality assurance, aircraft records, or a related aviation field.
- Working knowledge of FAA regulations governing aircraft maintenance, particularly 14 CFR Parts 43 and 135.
- Familiarity with Continuing Analysis and Surveillance System (CASS) principles and maintenance compliance processes.
- Experience maintaining regulatory documentation, tracking discrepancies, or coordinating corrective actions.
- Strong analytical, organizational, and problem-solving skills.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
- Ability to interpret maintenance records, identify data trends, and prepare detailed reports.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities, meet deadlines, and maintain accurate documentation.
- High attention to detail and commitment to aviation safety and regulatory compliance.
- Perform other duties as assigned.
Preferred
- Associate's or bachelor's degree in Aviation Maintenance, Aviation Management, Aviation Safety, or a related field.
- FAA Airframe and Powerplant (A&P) certification.
- Experience administering or supporting a CASS program within a Part 135 or Part 121 operation.
- Experience with corrective action management, root cause analysis, and maintenance reliability programs.
- Familiarity with aviation Safety Management Systems (SMS) and quality assurance practices.
- Experience with computerized maintenance tracking systems and data reporting tools.
- Previous experience supporting FAA inspections, regulatory audits, or maintenance compliance reviews.
Key Competencies
- Analytical Thinking: Ability to interpret maintenance performance data, recognize trends, and identify potential areas of concern.
- Regulatory Knowledge: Understanding of FAA maintenance requirements and the importance of maintaining compliant processes and records.
- Organization & Accountability: Ability to track multiple corrective actions, reporting deadlines, and program requirements with accuracy.
- Communication & Collaboration: Ability to work effectively with maintenance personnel, leadership, and other operational departments.
- Continuous Improvement: Proactive approach to identifying inefficiencies, recommending improvements, and supporting corrective action effectiveness.
- Attention to Detail: Commitment to maintaining accurate documentation and ensuring the integrity of compliance records.
Why Northern Jet?
- Work on a prestigious fleet of private aircraft in a clean, well-equipped facility
- Join a tight-knit, experienced team who values precision and professionalism
- Be part of a growing organization where your expertise is recognized and respected
- Enjoy stability, and competitive pay
Your Career. Your Benefits. Your Northern Jet Advantage.
At Northern Jet, we’re committed to taking care of the people who keep us flying. We offer a wide range of valuable benefits, many provided at no cost to support your health, financial stability, and overall quality of life. Our benefits are designed to help you thrive both professionally and personally, so you can focus on delivering excellence in the skies and enjoying life on the ground. Our comprehensive benefits include:
- 80% Company-Paid Premiums for Medical, Dental, and Vision coverage with access to nationwide provider networks
- Flexible Spending Accounts (FSA) for healthcare and dependent care
- Health Savings Account (HSA) option with tax-advantaged savings
- Wellness Programs & Discounts including LifeMart and exclusive ID90 Travel deals
- Paid Time Off starting at 2 weeks PTO plus 1 week of paid sick time annually
- Life and Accidental Death & Dismemberment Insurance (company-paid)
- Voluntary Benefits including accident, critical illness, identity theft protection, and hospital indemnity plans
- 401(k) plan with a 3% company match
- Short- and Long-Term Disability (company-paid)
- Additional Lifestyle Perks and travel discounts designed for the aviation industry
As part of our commitment to safety and security, all candidates are required to complete pre-employment drug screening and background checks. Northern Jet also participates in the E-Verify program to confirm employment eligibility for all new hires.
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