Sales Assistant in Dallas, Texas at Renova One

COMPANY OVERVIEW:

Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor—we’re a trusted partner committed to enriching spaces and creating lasting value.

JOB SUMMARY:

Renova One is seeking a driven and detail-oriented Sales Assistant to join our team. This role provides administrative and customer support to the sales team, helping maintain strong customer relationships, prepare quotes, coordinate projects, and keep day-to-day sales activities running smoothly. The ideal candidate is highly organized, customer-focused, and eager to grow within a fast-paced sales environment.

RESPONSIBILITIES & DUTIES:

• Serve as the day-to-day point of contact for a designated portfolio of customers
• Build strong relationships with key contacts at each account to drive loyalty and satisfaction
• Proactively check in with customers to identify needs, resolve issues, and prevent churn
• Escalate complex issues to the AE while keeping communication timely and professional
• Prepare and manage customer quotes with accuracy and urgency
• Coordinate with internal teams to ensure pricing, availability, and timelines are correct
• Track open quotes and follow up to move deals through the pipeline
• Maintain clean records of all quoting activity in the CRM
• Monitor at-risk accounts and flag concerns early
• Support the AE in executing retention strategies for customers under competitive threat
• Look for organic upsell or cross-sell opportunities within your assigned accounts
• Help ensure the territory hits plan by keeping existing revenue stable while new business is being pursued
• Maintain accurate and up-to-date customer records across all systems
• Assist with reporting on account activity, pipeline status, and territory performance
• Support onboarding of newly won accounts to ensure a smooth customer experience from day one

QUALIFICATIONS:

• Previous experience in sales support, customer service, account coordination, or administrative support preferred.
• Strong communicator who is comfortable owning customer conversations independently
• Highly organized with the ability to juggle multiple accounts and priorities
• A team-first mindset — you'll be working in close partnership with the AE and success is shared
• Coachable and hungry to learn the full sales cycle from the ground up
• Comfortable learning and working across multiple internal systems

OTHER:

• All offers of employment are contingent upon a background check
• Valid Driver's License is required
• Your information will be kept confidential according to EEO guidelines