Manager, Clinical Services in Santa Rosa, California at LightHouse for the Blind and Visually Impaired

POSITION: Manager,Clinical Services

REPORTS TO: VP, Connections

STATUS: Full-Time

JOB CLASSIFICATION: Manager II

UNION ELIGIBLE: No

WORK ARRANGEMENT: Hybrid

LOCATION: Santa Rosa

SALARY RANGE: $75,000 - $95,000

APPLICATION DEADLINE: Open Until Filled

Founded in San Francisco in 1902, the LightHouse’s vision is a world where blind and low vision people flourish, and its mission is to promote independence, community, and equity created by and with blind and low vision people.

LightHouse for the Blind and Visually Impaired, headquartered in downtown San Francisco, is looking for a full time Manager, Clinical Services to support patients and students throughout LightHouse’s service area.

A minimum of 2 years working in a clinical setting, experiencing managing a team is preferred.years experience working in a community-centered setting and/or guest services/reception role. Experiencing managing a team is preferred.

Bicultural and bilingual welcomed, particularly in languages like American Sign Language, Spanish, Cantonese, Mandarin, Russian, Tagalog, or Vietnamese.

Excellent verbal and written communication skills; strong Microsoft office skills and experience in database entry; strong interpersonal skills to relate to staff, blind/visually impaired students, and persons in the community with varied backgrounds and viewpoints. Ability to formulate individual, sequential training plan. Ability to move about within a variety of environmental conditions. Knowledge of braille desired.

Demonstrated attention to detail and in possession of problem-solving skills; flexibility and ability to multi-task; ability to work under pressure in a deadline-driven environment; and grant and project oversight abilities.

The Clinical Services Manager is a working manager who will maintain an intake caseload at 49% and is responsible for providing daily supervision of the LightHouse Clinical Services team.

LightHouse is an equal opportunity employer. LightHouse policy and the law prohibit discrimination and harassment based on an individual’s race, ancestry, religion or religious creed (including religious dress and grooming practices), color, age (40 and over), sex, gender, sexual orientation, gender identity or expression, genetic information, national origin (including language use restrictions), marital status, medical condition (including cancer and genetic characteristics), physical or mental disability (including HIV and AIDS), military or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, denial of Family and Medical Care leave, height and weight, or any other classification protected by federal, state, or local laws, regulations, or ordinances. Our policy and the law prohibit co-workers, third parties, supervisors, and managers from engaging in such conduct.

LightHouse personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice at any time by the employee or the Agency.

We strive to maintain a scent-free environment and a drug-free workplace. Employees are expected to behave in accordance with these objectives.

All employees at LightHouse are hired for an indefinite and unspecified duration and consequently, no employee is guaranteed employment for a specified length of time. Employment is at the mutual consent of the employee and LightHouse. Accordingly, either the employee or LightHouse can terminate the employment relationship at any time, with or without cause (“employment at will”).