QMA - PT in South Bend, Indiana at OPS Living Services LLC

At OPS Living, every medication pass is an opportunity to build trust, provide compassionate care, and improve a resident's quality of life. Beyond administering medications, our Qualified Medication Aides develop meaningful relationships with residents, observe changes in their wellbeing, and help ensure each resident receives safe, dignified, and person-centered care.

The Qualified Medication Aide (QMA) is responsible for administering medications and treatments in accordance with physician orders, company policies, and Indiana regulations while also providing direct resident care as needed. This position works closely with the Director of Nursing, Licensed Practical Nurses, caregivers, physicians, pharmacies, and families to support resident wellness and safety.

This role is ideal for someone who enjoys serving seniors, values attention to detail, thrives in a team environment, and is committed to delivering exceptional care every day.

About OPS Living

At OPS Living, our mission is simple:

We care deeply for our team, our clients, and our community.

We provide safe, affordable, and loving communities where seniors can thrive. Every team member contributes to creating an environment where residents feel respected, valued, and at home.

Our core values guide how we work every day:

• Serves Reliably – We follow through on our commitments and provide dependable support to residents and teammates.

• Utilizes Unconventional Collaboration – We solve problems together and support one another across departments.

• Celebrates Regularly – We recognize effort, progress, and accomplishments.

• Enjoys the Journey – We bring positivity, gratitude, and purpose to our work.

Job Description

Medication Administration

• Administer medications and treatments safely and accurately according to physician orders and company policies.

• Follow the Five Rights of Medication Administration and all applicable Indiana regulations.

• Observe residents for medication effectiveness, side effects, and adverse reactions.

• Report medication concerns or resident condition changes promptly to the licensed nurse.

• Maintain medication carts, storage rooms, and controlled substances according to company standards.

• Ensure medication documentation is completed accurately and timely.

Resident Care

• Assist residents with activities of daily living as needed, including bathing, dressing, grooming, toileting, mobility, and dining assistance.

• Encourage resident independence while providing assistance appropriate to each resident's service plan.

• Observe and report changes in resident condition, behavior, appetite, mobility, or cognition.

• Assist with transfers and mobility while maintaining resident dignity and safety.

• Respond promptly to resident call systems and requests for assistance.

Documentation & Compliance

• Document medication administration and resident care accurately and completely.

• Complete required documentation in accordance with company policies and state regulations.

• Maintain confidentiality of resident information at all times.

• Assist with medication audits, surveys, and regulatory inspections.

• Support ongoing survey readiness by maintaining organized documentation and medication systems.

Resident Safety & Wellness

• Promote resident safety by identifying and reporting potential hazards.

• Follow infection prevention and control procedures.

• Respond appropriately to emergencies and follow established emergency procedures.

• Assist with wellness observations and communicate concerns to the nursing team.

• Help maintain a clean, organized, and safe environment for residents.

Team Collaboration

• Communicate effectively with nurses, caregivers, physicians, pharmacies, and other team members.

• Participate in shift reports and interdisciplinary communication.

• Assist in training new caregivers and medication aides as assigned.

• Promote teamwork, professionalism, and a positive work environment.

• Support other departments as needed to ensure excellent resident care.

Ideal Candidate Attributes

Successful candidates will demonstrate:

• Exceptional attention to detail

• Compassion and empathy

• Dependability and accountability

• Strong observation skills

• Professional communication

• Calm decision-making under pressure

• Commitment to resident safety

• Positive teamwork

• Integrity and honesty

• Respect for resident dignity and independence

Why Join OPS Living?

When you join OPS Living, you become part of a team dedicated to providing compassionate, resident-centered care that allows seniors to live with dignity, independence, and purpose. We believe every interaction matters, and our Qualified Medication Aides play a vital role in creating safe, welcoming communities where residents can thrive.

If you take pride in delivering exceptional care, value teamwork, and want to make a meaningful difference every day, we encourage you to apply.

• Current Indiana Qualified Medication Aide (QMA) certification in good standing.
• Current Certified Nursing Assistant (CNA) certification, if required by state regulations.
• Current CPR certification or ability to obtain upon hire.
• Strong understanding of medication administration practices.
• Excellent communication and observation skills.
• Basic computer proficiency.

Preferred Qualifications

• Previous experience in assisted living, senior living, long-term care, or healthcare.
• Experience with electronic medication administration records (eMAR).
• Experience working with residents living with dementia.
• Additional training in infection prevention or resident wellness.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to assist residents with transfers and mobility.
• Ability to lift, push, pull, or transfer up to 50 pounds with or without reasonable accommodation.
• Ability to respond quickly during emergencies.
• Ability to perform repetitive medication administration and documentation tasks throughout the shift.