Banquet Captain (OCHJF#139) in Omak, Washington at Colville Gaming LLC

1 Full-Time
Closing Date: OPEN UNTIL FILLED WITH WEEKLY REVIEWS
Summary:
Responsible for all front of the house aspects of banquets, which includes planning, preparing, and executing banquet activities with a goal of ensuring that guests have a favorable banquet experience. Provides quality service to casino guests in a professional, efficient and profitable manner, which promotes superior team member, guest and vendor relations.

Essential Functions:
• Coordinates with meeting planners and Group Sales team prior to event to ensure requirements are being met.
• Read and interpret banquet event orders making sure all information is accurate and available for staff including, but not limited to: guest counts, serve times, menu selections, audio/visual and any other special requests are prepared on time.
• Continually monitors banquet function(s) as assigned and informs Group Sales team of any problems that need to be addressed; interact with the client to respond to any special requests or last-minute adjustments.
• Continually works with all kitchen staff to ensure that food items are appropriately cooked and delivered in a timely manner; act as liaison to the food and beverage team members, letting them know what food may need to be replenished.
• Responsible for ensuring catered items are presented well, served and removed from banquet at the proper times.
• Continually ensures that all rented linen is properly bagged and shipped back, all in house linen is placed in proper bins to be washed.
• Responsible for banquet setup, teardown, clean up and decorating of banquet rooms before, during, and after all banquets, as well as the general maintenance of banquet areas.
• Responsible for the cleanliness and sanitation of the entire work area.
• Attends BEO meeting(s) in the absence of the Group Sales team.
• Inventories and stores supplies and equipment.
• Remains up-to-date on property events and hours of operation for all property amenities.
• Operates and maintains office equipment which includes, but not limited to: computer, programmable telephone system, programmable fax, and multi-use photocopier.
• Complies with all applicable laws, policies, procedures, and regulations.
• Provides a high standard of professionalism and guest service.
• Must maintain confidentiality.
• Performs other duties or special projects as assigned.

Knowledge, Skills, and Abilities (Minimum Requirements):
• Must be at least 18 years or older.
• High School Diploma, GED or equivalent.
• One (1) year experience in food service or catering.
• Must be able to obtain and maintain a valid Class 12 or 13 Mixology (MAST) permit.
• Must be able to obtain and maintain a valid Washington State Food Handler’s Card.
• Must successfully complete Title 31, Banking Secrecy Act training, if applicable, upon hire and annually.
• Must successfully pass TIPS training upon hire and annually thereafter.
• Ability to understand, speak, communicate and read the English language.
• Ability to maintain confidentiality.
• Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
• Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.
• Must be computer literate with proficiency in windows-based programs and knowledge to operate general office equipment, software and databases.
• Must possess and maintain a valid Washington State driver’s license.
• Ability to work various shifts including evenings, holidays, weekends, and overtime.
• Ability to obtain and maintain a non-gaming permit.

Physical Demands:
• Manual and finger dexterity as required to perform daily job duties.
• Ability to frequently walk, sit, and/or stand for prolonged periods of time.
• Ability to frequently lift and/or move up to 50 pounds.
• Ability to occasionally drag, push and/or pull up to 100 pounds.
• Ability to frequently bend, squat and/or reach.
• Sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior.
• Speech and hearing ability to project voice to small and large audiences, carry on radio/telephone conversations, hear and grasp verbal communications and equipment prompts.
• Must be able to drive in adverse weather conditions.
• Occasionally works near or around electricity.
• Occasionally works near or around mechanical moving parts.
• Occasionally exposed to toxic or caustic chemicals.
• Frequently exposed to a high level of noise in the work environment.
• Frequently exposed to tobacco smoke.
• Occasionally exposed to fumes or airborne particles.

These requirements need to be met to represent knowledge, skill and ability to perform job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

CTFC IS AN INDIAN PREFERENCE EMPLOYER
Important Notice: A resume must be submitted through our hiring portal before the closing date in order to successfully apply for this position.