Systems Analyst in Phoenix, Arizona at Arizona Central Credit Union

Arizona Central Credit Union Ranked #2 in Top 10 Credit Unions in AZ for 2026
"Ranking Arizona: Top 10 credit unions for 2026" AZBIGMEDIA

Join one of Arizona's leading credit unions, where our mission is to make a positive impact on the lives of our employees, members and communities. We strive to follow our Core Values every day. From providing outstanding member service to working to better the surrounding communities – our teams practice integrity, respect, diligence, ownership, and candor in everything they do.

Role:

The Systems Analyst I plays a critical role in managing business systems that drive productivity, efficiency, and profitability. This position serves as a liaison between business operations and technology teams, collecting requirements, translating them into actionable technical solutions, and supporting the ongoing operation of multiple business systems.

Summary of Responsibilities:

• Monitor daily and monthly operations logs; verify completion of scheduled jobs and troubleshoot failures.
• Support daily operations of the core system, core workload automation, lending origination systems, document archival and all other business information systems.
• Troubleshoot application issues; coordinate corrective actions with internal teams and vendors.
• Perform system upgrades, enhancements, integrations, and maintenance for supported applications.
• Maintain APIs, special features, and add-ons to support business needs.
• Support the document processing system(s) and the design and maintenance of associated electronic forms.
• Support digital channels and core integrations for digital account opening, online banking, online loan applications, payment platforms and other core integrations and interfaces.
• Gather and document business requirements; conduct interviews with business units to research and analyze solutions.
• Review vendor documentation, perform gap analysis, and ensure alignment with business needs.
• Assist with the design, testing, and deployment of system enhancements and integrations.
• Communicate project requirements, system changes, and test results clearly to stakeholders.
• Create and maintain accurate documentation for system configurations, processes, and procedures.
• Follow change management and incident escalation procedures.
• Ensure systems and applications adhere to all information security, risk and compliance policies and standards.

Schedule:

• Monday - Friday: 9:00 am - 5:30 pm
• Occasional evenings and weekends may be required to accommodate system updates.
• Remote work is available after 90 days (Hybrid).

Skills/ Requirements:

• Experience: One to three years of similar or related experience.
• Must be a resident of Arizona