Applied AI & Automation Engineer in Los Angeles, California at NKSFB, LLC

NKSFB, LLC is the largest business management firm in the country, with more than 650 employees working from seven offices in the Los Angeles and New York City area. We work alongside the world’s top artists in music, film, and television, as well as athletes, executives, entrepreneurs, and other high achievers, offering a sophisticated range of concierge-style services to meet their lifestyle management needs.

Your Role:

The Applied AI & Automation Engineer is part of the IT Enterprise Applications team reporting to the Director – Enterprise Applications, focused on designing, building, and deploying AI-driven solutions and intelligent automations that transform workflows across the firm's Business Management, Tax, Audit, and shared services departments. The role identifies automation opportunities, develops intelligent workflows, and implements AI-powered tools while partnering with department leaders, the Helpdesk, IT Services, business teams, vendors, and other IT groups.

Success in this position requires strong technical skills, sound judgment, clear communication, and the ability to manage priorities in a fast-paced professional services environment. The ideal candidate is a hands-on builder, proactive innovator, and skilled in applied AI development, robotic process automation, process optimization, and translating complex business needs into reliable, scalable automated solutions.

What You Will Do:

Design, develop, and deploy intelligent automations using various AI and RPA tools across tax, audit, business management, document management, workflow, and administrative functions.

Build and maintain RPA workflows for repetitive, high-volume tasks such as data entry, report generation, document processing, invoice handling, and client onboarding/offboarding.

Develop AI-powered agents and copilots using Copilot Studio and Azure AI Foundry to enhance staff productivity and create intelligent assistants tailored to firm-specific use cases.

Create and manage Power Automate Desktop flows for attended and unattended automation scenarios, including legacy application integrations that lack APIs.

Partner with department leaders and end users across Business Management, Tax, and Audit to identify manual workflows and processes that are prime candidates for AI-driven automation.

• Conduct process discovery sessions to map existing workflows, quantify time savings, and prioritize automation initiatives based on business impact and feasibility.
• Measure and report on automation ROI — tracking key metrics such as hours saved, error reduction, throughput improvement, and user adoption.
• Evaluate and pilot emerging AI and automation tools proactively as the technology landscape and industry evolve, recommending new platforms and approaches to IT leadership.
• Monitor vendor AI capabilities in firm-standard platforms and assess opportunities to leverage built-in AI features.
• Develop API integrations connecting AI and automation solutions with enterprise applications, data sources, and third-party platforms.
• Act as an internal AI champion — hosting workshops, creating playbooks, and training team members and business users on the safe and effective use of AI and automation tools.
• Create and maintain comprehensive documentation for all automations, including process diagrams, error handling procedures, and user guides.
• Follow security policies when implementing AI and automation, particularly when handling confidential client data, PII, and financial records.
• Support SOC-2 compliance and audit readiness by documenting automated processes and maintaining separation of duties where applicable.
• Collaborate on innovation initiatives with IT leadership to align AI and automation projects with the firm's strategic goals.
• Stay current on emerging methods to improve accuracy, efficiency, and user experience.

What Do You Need to Succeed:

• Communicate professionally with users, IT teams, vendors, and stakeholders.
• Escalate issues appropriately when additional support or vendor involvement is required.
• Provide updates to leadership on project status, risks, priorities, and improvement opportunities.
• Maintain confidentiality when handling access, firm data, and client information.
• Support a team-oriented environment with responsiveness and professionalism.
• Perform related duties as assigned.
• Bachelor's degree in Computer Science, Information Systems, Data Science, or a related field, or an equivalent combination of education and relevant work experience. 5 to 10 years of combined experience in software development, application support, automation engineering, or related technical roles preferred.
• Hands-on experience building solutions with Microsoft Power Platform (Power Automate, Power Automate Desktop, Power Apps, Copilot Studio).
• Experience with UiPath or similar enterprise RPA platforms.
• Familiarity with Azure AI services (Azure AI Foundry, Azure OpenAI Service, Azure Cognitive Services, AI Builder).
• Experience with Microsoft 365 Copilot extensibility and customization.
• Working knowledge of Python, SQL, or other scripting/programming languages for data transformation, API integration, and automation scripting.
• Exposure to or interest in agentic AI frameworks, LLM orchestration, and prompt engineering.
• Experience working in a Windows environment.
• Coursework or experience in accounting and/or bookkeeping.
• Familiarity with business management, audit, and tax processes and applications.

What Will Set You Apart:

• Strong organizational and time management skills.
• High attention to detail and accuracy.
• Sound judgment and discretion.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively and effectively with others.
• Ability to manage and prioritize multiple tasks.
• Proactive mindset with an interest in identifying opportunities and driving innovation, not just executing tasks.
• Capacity to manage multiple projects with competing deadlines and priorities.
• Willingness to learn new tools and technologies rapidly as the AI and automation landscape evolves.
• Commitment to maintaining confidentiality.

Salary Range: The salary range for this role is $125,000 - $175,000 and represents the firm's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon several factors, including but not limited to, the candidate's relevant experience, qualifications, and location.

What We Offer: NKSFB is proud to provide a generous range of benefits and rewards designed to support the well-being, security, and overall satisfaction of our employees. As part of our team, you can look forward to:

• Accrue 15 PTO days annually, giving you time to rest and recharge.
• A 401(k) plan with quarterly employer match contributions, when eligible, to help you build your financial future.
• Ten paid holidays each year, plus one extra floating holiday for added flexibility.
• Summer work hours, to allow you to leave work early on designated dates.
• Hybrid work schedules, if applicable, to increase commute convenience.
• Comprehensive medical, dental, and vision coverage to support your health and wellness.
• Access to Flexible Spending Accounts to help manage eligible healthcare and dependent care expenses.
• Basic Life and AD&D insurance for added peace of mind.
• Voluntary Life and AD&D coverage for additional protection.
• Long-term Disability benefits to support you during unexpected challenges.
• Voluntary Critical Illness, Cancer, Hospital Indemnity, and Accident coverage for expanded financial security.
• Wellness activities to promote awareness of the importance of your health across all aspects of your life.
• Pet insurance options so your furry family members are covered too.
  
  

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Employees may also perform other duties as assigned.

NKSFB, LLC is an Equal Opportunity Employer and is committed to diversity and inclusion. If you’re a qualified candidate with a disability and you need reasonable accommodation to apply for this position, please contact us at staffing@nksfb.com.

We collect your personal information when you apply for employment at NKSFB, LLC. To learn more about our data privacy practices, please view our Employee Privacy Policy.