Senior Information Technology Lead in Philadelphia, Pennsylvania at Athena Global Advisors, Inc.

About Athena

Athena is a creative place for leaders, risk-takers, and boundary-pushers. We partner with organizations looking to transform their presence, reputation, and performance. For more than a decade, we’ve delivered business insights, marketing strategies, and brand activations for leading organizations across industries ranging from telecommunications to major league sports.

Our people make Athena, Athena. As a three-time Philadelphia Inquirer Top Workplace, we pride ourselves on fostering an environment where passion meets excellence. We are solutions‑oriented, collaborative, and not afraid to roll up our sleeves to make work that works—while sharing a few laughs along the way.

About the Role

The Senior team member owns Athena’s technology, systems, security, and execution in full. This role is responsible for ensuring that Athena’s IT environment works reliably, securely, and without friction so the business can move fast and deliver for clients.

This is a hands-on and onsite leadership role requiring enterprise thinking, strong technical judgment, and a solution-oriented mindset. The Senior Lead is expected to see issues early, make informed decisions, and act as the senior technical escalation point for the organization.

The person in this role will operate within Athena’s Information Security framework and will work closely with executive leadership and security stakeholders to ensure that technology systems and operations align with established governance, risk, and compliance requirements. This role will have access to sensitive Athena and client information, which must be handled with integrity, discretion, and professionalism.

Key Responsibilities:IT Ownership & LeadershipServe as the single point of accountability for Athena’s IT environmentOwn technology decisions, prioritization, execution, and outcomesActs as the senior technical escalation point for complex system, endpoint, identity, and integration issuesOperates as a hands-on leader, directly engaging in system configuration, troubleshooting, and implementation as neededPartner closely with Executive Leadership, HR, Operations, and Information SecurityEvaluate and manage external vendors, consultants, and managed service providers, including performance, cost, and operational effectivenessPartner with executive leadership on vendor selection, risk evaluation, and contractual considerationsCoordinate with external IT partners to ensure system interoperability, clear ownership boundaries, and consistent operational standardsSystems, Tools & InfrastructureOwn and oversee Athena’s core systems, including:Endpoint management (Mac & PC)Identity and access management, including role-based access control, lifecycle management, and integration across systemsCollaboration and productivity toolsHRIS and business systems (e.g., Rippling)Ensure systems are stable, scalable, and support a hybrid workforceOversee hardware lifecycle, procurement, inventory, and asset trackingEnsure secure and consistent identity management through Athena’s identity provider and connected systemsSecurity, Compliance & RiskServe as the primary IT point of contact for technology-related controls and requirements within Athena’s information security programImplement, maintain, and continuously improve technology controls aligned with ISO 27001 and other applicable security and risk frameworksTranslate security, compliance, and risk requirements into operational procedures, configurations, and system controlsMonitor system health, logs, and security alerts; lead IT response efforts during incidents, including triage, investigation, and remediationEnsure strong operational controls across user access, endpoints, data protection, and technology assetsImplement systems, processes, and controls aligned with organizational data governance, retention, and privacy requirementsEnsure technology solutions support secure handling and appropriate lifecycle management of organizational and client dataPartner with executive leadership and security stakeholders to ensure IT systems and processes align with defined governance policies and risk management objectivesEmployee IT ExperienceOwn end‑to‑end IT onboarding and offboarding in partnership with HREnsure employees receive timely, clear, and solution‑oriented supportEstablish and enforce IT service standards focused on responsiveness and resolutionTranslate technical issues into business‑ready answers for leaders and employeesExecution, Documentation & ImprovementDevelop, document, and maintain SOPs, standards, and IT operating proceduresMaintain documentation for systems, tools, processes, and recovery plansIdentify inefficiencies, risks, and gaps, and execute related corrective actionsIdentify, prioritize, and execute IT improvement objectives in alignment with Athena executive team priorities, and execute those improvements with a focus on simplicity and effectivenessLead planning, coordination, and communication for system changes, rollouts, and upgrades to minimize disruption, ensure successful adoption, and document appropriately according to change management policiesEstablish and meet defined service levels for system availability, request response, and issue resolutionDrive measurable improvements in system performance, reliability, and employee IT experienceSupport technology integration and collaboration across partner organizations and newly onboarded teams, ensuring secure system alignment, clear ownership boundaries, and consistent employee experienceAdditional ResponsibilitiesStay current on relevant enterprise IT and security trendsRecommend improvements aligned to Athena’s size, growth, and risk profileParticipate in leadership and cross‑functional meetings as neededPerform other duties within the scope and expectations of the roleKnowledge, Skills & Abilities:

Athena expects the Senior Information Technology Lead to demonstrate:

Enterprise‑level thinking paired with hands‑on executionStrong independent judgment and comfort making decisions without perfect informationCritical thinking and structured problem solvingClear, direct communication with technical and non‑technical stakeholdersStrong organization, follow‑through, and accountabilityStrong troubleshooting and diagnostic skills across a wide range of enterprise systems and technologiesAbility to translate business requirements into scalable technical solutionsAbility to manage multiple priorities in a fast‑paced environmentOwnership mentality, being accountable for outcomes, not just processes Education & Experience7+ years of progressive IT experience, including ownership of systems, vendors, and operational outcomesProven experience supporting hybrid or distributed teamsDemonstrated ability to operate strategically and execute tacticallyCloud‑first, SaaS‑based environment experience requiredExperience with ISO 27001, SOC 2, Secure Controls Framework (SCF), or comparable internationally recognized security and risk frameworks strongly preferredEndpoint management, identity/access management, and systems administration experience requiredDemonstrated experience acting as a technical escalation point and independently resolving complex system and infrastructure issuesHRIS and business systems experience a plusRelevant certifications a plus, but not requiredBenefits

· Medical and dental benefits, including a $1,100 Health Reimbursement Account

· 401(k) with employer match

· Generous PTO policy

· Substantial parental leave policy

· Hybrid work environment

Our application process is simple, transparent, and painless, and we’re excited to meet candidates like you. Let’s get started.

Athena is an equal opportunity/affirmative action employer committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

If you need assistance applying, please contact us at 866.299.6040 or visit https://AthenaGlobalAdvisors.com.