Server - Gyotaku Japanese Restaurants Niu Valley in Honolulu, Hawaii at REI Food Service, LLC

($14.75/hour + tips (Minimum wage less tip credit), benefits include employee meal, employee discount, vacation, sick, healthcare coverage and more based on minimum 20hours+ worked/week.

About the Role:

Do you take satisfaction in making guests feel welcome and ensuring they get high quality meals, great service and accurate guest checks in a fast paced environment? Gyotaku Servers enjoy a great working environment, supported by a talented kitchen staff preparing consistently delicious and appealing menu items and caring Managers. Gyotaku has been voted BEST JAPANESE RESTAURANT by the readers of the Star Advertiser for the past 20 years. Dining rooms sales are very consistent and so are the tips.

Server Hourly Pay $14.75 (Minimum Wage Less Tip Credit) Plus approximately $15 to $25 per hour in net tips, depending on sales and shifts worked, higher tips on weekend shifts) Servers are required to pool a percentage of sales into service staff and kitchen tip pools recognizing the contribution those departments play in overall guest service.

Minimum Qualifications:

• Ability to work efficiently in a fast-paced environment while maintaining attention to detail in dining or hospitality settings.
• Physical capability to perform repetitive motions, lift and carry heavy weights, and stand for extended periods.
• Strong guest service skills with a commitment to providing a positive customer experience.
• Excellent communication and interpersonal skills to foster a welcoming environment.
• Reliable attendance and punctuality to meet the demands of scheduled shifts.

Responsibilities:

• Serve guests following Gyotaku's Encore Service Steps.
• Engage with guests in a friendly and professional manner to provide excellent customer service and address any inquiries or concerns.
• Be focused on exceeding quest expectations of a great meal experience.
• Maintain an organized, clean, and sanitary work station.
• Adhere to all health, safety, and licensing regulations to ensure a safe environment for guests and staff.
• Handle cash and process payments accurately while maintaining accountability for sales.
• Balance sales report at the end of shift.
• Work collaboratively with other team members to support smooth operations during peak hours and special events.
• Other duties as assigned.

Requirements:

• 1-year of experience preferred.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Excellent communication and teamwork skills.
• Maintain an organized, clean, and sanitary work station.
• Availability to work flexible hours, including weekends and holidays, as needed.

Benefits:

• Health and Dental Insurance
• Vacation and Sick Leave
• Employee Meal and Dining Discount
• 401k
• Life Insurance
• Award and Incentives
• Opportunity for Growth and Development and more!

Pass pre-employment drug screening, current TB clearance and proof of HepA vaccination needed upon hire.