Body Shop Porter at Arrowhead BMW – Glendale, Arizona

The Body Shop Porter plays a key role in supporting daily operations of the collision center. This position ensures that vehicles and the facility are maintained in a clean and professional manner, while also assisting with the safe and timely transportation of vehicles to and from sublet vendors.

The Body Shop Manager supervises the Body Shop porter.

Essential Functions and Duties

· Wash and detail customer and company vehicles as directed.

· Maintain cleanliness and organization of the body shop facility, including work areas, customer areas, and common spaces.

· Safely transport vehicles to and from sublet vendors (e.g., glass, alignment, mechanical shops).

· Assist body shop staff with moving vehicles within the lot and work areas as needed.

· Perform general facility upkeep, such as emptying trash, sweeping, and other light cleaning duties.

· Follow all safety protocols and dealership/company policies.

· Provide excellent internal support by ensuring vehicles are ready and presentable for customers and technicians.

· Other duties as assigned.

· Constructively communicate with other dealership personnel as required to satisfy customer needs.

· Report on management of any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

· Maintain personal grooming, hygiene, and uniform standards according to departmental policies.

· Arrive at work, take breaks, and depart work at the times designated by management.

· Attend meetings and training as scheduled.

· Ensure that work areas and customer waiting areas are kept clean.

Performance Measurements

Success in this role will be measured by:

• Vehicle Readiness: Timely and thorough washing/detailing of vehicles, ensuring they are clean and presentable for delivery or internal use.
• Facility Cleanliness: Consistent upkeep of shop and customer areas to meet company appearance standards.
• Transport Timeliness: On-time and safe delivery/pickup of vehicles to/from sublet vendors, with no missed deadlines or damage incidents.
• Safety Compliance: Adherence to all safety guidelines and zero preventable accidents or violations.
• Team Support: Positive feedback from body shop staff and management regarding responsiveness and dependability.
• Attendance & Reliability: Maintaining consistent attendance, punctuality, and availability during scheduled work hours.

Additional Knowledge, SKILLS, and Abilities

• Strong time management and organizational skills to manage multiple tasks efficiently.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Basic knowledge of cleaning products, techniques, and vehicle care best practices.
• Professional appearance and demeanor when interacting with customers and staff.
• Effective communication skills to follow directions and provide status updates.
• Ability to recognize and report vehicle or facility issues that require attention.
• Commitment to teamwork, reliability, and maintaining a positive work environment.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

· Physical Demands: Standing, walking over 2/3 of the time, sitting, using hands to finger, handle or feel to 2/3 of time, reaching with hands and arms to 2/3 of time, kneeling/crouching to 1/3 of time, driving vehicle 2/3 of time, talking or

hearing over 2/3 of time, move, transport, or place up to 1/3 of time up to 50 pounds, safe driving based on current conditions and applicable laws.

· Working Conditions: Moderate to loud noise and exposure to outdoor weather conditions.

MINIMUM Hiring Requirements

· High school graduate or equivalent.

· 18 years or older

· Possess an acceptable driving record and a valid driver’s license in the state of residence.

· A criminal history background check will be conducted before beginning employment.

· Clear pre-employment drug screen