Case Manager in Newark, New Jersey at ELEV8 CENTER NEW JERSEY LLC

Position Overview

The Case Manager is responsible for coordinating comprehensive support services for individuals receiving inpatient substance use disorder treatment. This role works closely with the multidisciplinary treatment team to assess client needs, coordinate discharge and aftercare planning, connect clients to community resources, and support successful transitions into long-term recovery.

The ideal candidate is organized, compassionate, resourceful, and experienced in working with individuals in behavioral health or substance use treatment settings.

Primary Responsibilities

· Conduct case management assessments to identify client needs related to housing, employment, medical care, transportation, legal matters, benefits, and recovery support services.

· Develop individualized case management and aftercare plans in collaboration with clinical, medical, and nursing teams.

· Initiate discharge planning at admission and coordinate ongoing aftercare services throughout treatment.

· Coordinate referrals to outpatient treatment, sober living, recovery housing, vocational services, medical providers, and community support resources.

· Assist clients with obtaining identification, insurance coverage, benefits, and other essential services needed for continuity of care.

· Schedule and coordinate outside appointments and transportation support as approved by the treatment team.

· Provide advocacy, education, and recovery-support guidance to clients and families within the scope of the role.

· Facilitate or co-facilitate orientation, psychoeducational, life-skills, or recovery-support groups as assigned.

· Assist with crisis response, relapse-risk intervention, and discharge coordination for clients leaving treatment prematurely.

· Maintain accurate and timely documentation of case management services, referrals, collateral contacts, and discharge planning activities in the electronic health record (EHR).

· Ensure compliance with HIPAA, 42 CFR Part 2, agency standards, and confidentiality requirements.

· Participate in treatment team meetings, supervision, trainings, and utilization-review processes.

Qualifications

· Bachelor’s degree in Counseling, Psychology, Social Work, Human Services, or related field preferred.

· High school diploma or GED required.

· CADC or CADC-Intern status preferred.

· CPR and First Aid certification required (or obtained within 90 days of hire).

· Valid New Jersey driver’s license and acceptable driving record required if transporting clients.

· Minimum two (2) years of experience in substance use treatment, behavioral health, social services, or related settings preferred.

· Experience with discharge planning, community resources, and recovery-support services strongly preferred.

· Candidates in recovery must maintain a minimum of two (2) years of continuous sobriety.

Knowledge, Skills & Abilities

· Strong knowledge of community resources, recovery-support systems, and discharge-planning processes.

· Excellent organizational, communication, and time-management skills.

· Ability to manage multiple priorities in a fast-paced clinical environment.

· Ability to build rapport and maintain professional boundaries with clients and families.

· Strong collaboration skills within a multidisciplinary treatment team.

· Proficiency with electronic health records (EHRs) and standard computer systems.

Working Conditions

· Full-time, in-person position.

· Flexibility for evenings or weekends may be required based on program needs.

· Clinical environment with exposure to high-stress situations.

· Occasional travel may be required for client support or community-related services.

Why Join Us

Join a compassionate and mission-driven team dedicated to helping individuals build stable, healthy, and recovery-focused lives. We value teamwork, professionalism, and a commitment to supporting clients through every stage of the recovery process.