Financial Counselor at RWJBarnabas Health – New Brunswick, New Jersey

Job Title: Financial Counselor

Location: Morris Cancer Center

Department Name: Financial Services

Req #: 47977

Status: Hourly

Shift: Day

Pay Range: $20.96-$32.48 Hourly

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Financial Counselor conducts financial screenings of patients in order to secure payment for healthcare services for those that are uninsured and underinsured.

Qualifications:

Required:

• High School Diploma
• Computer experience
• A minimum of three years insurance authorization/pre-certification experience

Preferred:

• Similar hospital billing or accounting experience
• Knowledge of Charity Care. Uncompensated Care, and Medicaid guidelines and regulations
• Knowledge of medical terminology and insurance verification
• Candidate must be detail-oriented
• Knowledge of insurance, insurance verification and TOS collections.
• Prior experience in hospital admissions
• Ability to communicate effectively.
• Bilingual

Essential Functions:

• Monitor work queues to ensure timely approvals and follow up in electronic application.
• Completes and handles all screenings and applications in accordance with Charity Care/State Regulations/Department Policies.
• Review assigned reports to verify insurance and/or government program eligibility.
• Meets Department productivity and quality standards.
• Report any discrepancies or problems with accounts and follows through for resolution. Escalates by policy and procedure, all cases which may be at risk for payment
• Travel may be required to any/all RWJBH locations
• Provides a compassionate and supportive environment with prompt and consistent service.
• Adheres to patient rights: provides for the confidential treatment of all communications and records.
• Demonstrates professionalism with families, visitors, physicians, co-workers and supervisors.
• Listens and communicates effectively
• Supports teamwork by cooperative problem solving through participation in meetings, projects, etc.
• Provides support at off site locations as needed
• Utilizes principles of continuous quality improvement in all work situations to assess, measure and improve organizational and department functions.
• Organizes work sets priorities with a minimum of supervision and seeks guidance as appropriate.
• Makes decisions that are timely and consistent with department, objectives, policies and procedures.
• Demonstrates sound judgment; accepts and benefits from constructive criticism.
• Participates in ongoing education as required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ….and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer