F&B Outlets Manager at StepStone Hospitality Inc. – Des Moines, Iowa

The beautiful and historic Renaissance Des Moines Savery Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Food and Beverage Manager at our Stepstone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking with exceptional hospitality and guest service skills.

· Manage daily operations of the food and beverage outlets, including the restaurant, bar, room service, and club lounge.

· Hire, train, and supervise front-of-house staff, including servers, bartenders, and baristas.

· Ensure exceptional guest service standards are met or exceeded.

· Monitor inventory levels and place orders for beverage and supplies as needed.

· Manage budgets, control costs, and analyze financial reports to maximize profitability.

· Enforce health, safety, and sanitation regulations.

· Develop promotional strategies and events to increase sales and customer engagement.

· Handle guest concerns or complaints with professionalism and care.

· Maintain a clean, organized, and welcoming dining environment.

· Increase the level of guest satisfaction by delivering an exceptional product through employee development.

· 3+ years of experience supervising in food and beverage or hospitality leadership.

· Strong knowledge of restaurant operations, bar service, and customer service best practices.

· Leadership skills with the ability to motivate and manage a team.

· Must be available for weekends, holidays, and PM shifts.

· Excellent communication and problem-solving abilities.

· Familiarity with point-of-sale systems & scheduling software

· Certifications in food safety and responsible alcohol service (e.g., ServSafe, TIPS) preferred.

· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

· Minimum lifting of 50 pounds.

· Pushing, bending, stooping, upward reaching, and manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 50 pounds.

· Other duties may be assigned.

Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are an Equal Opportunity Employer - EOE/M/F/D/V