Testing & Quality Assurance Analyst at State of Washington – Olympia, Washington

Why work for OFM
The Office of Financial Management (OFM)serves as the backbone of Washington state government. Our mission is to make our state a better place by connecting people, budgets, policies, data, and systems for state agencies and the Legislature. Our team includes budget advisors, researchers, and other experts, all dedicated public servants working towards an equitable future for every Washingtonian.

If you want to play a key role in enhancing how state government serves its citizens, you’ve found the right place. Join us in making a meaningful difference for every Washingtonian!

The job opportunity
If you get excited about large-scale technology transformation, improving government systems, and ensuring the quality of solutions that impact millions, then this is the role for you.

As a Testing & Quality Assurance Analyst, you will play a key role in the One Washington (OneWa) program—an ambitious, statewide Initiative to modernize Washington’s financial, procurement, budget, and human capital management systems through the implementation of a new Enterprise Resource Planning (ERP) solution.

In this role, you'll lead critical testing efforts across multiple state agencies, ensuring systems and business processes function as intended. You'll support agency partners in planning and executing test strategies, while applying project management principles to coordinate testing activities that directly impact the success of this transformative program. If you're passionate about quality assurance, large-scale system implementation, and making a difference through public service, we want to hear from you!

This role is ideal for someone who is proactive and detail-oriented with strong experience in software quality assurance, test planning, and enterprise systems. You’ll bring proven success by coordinating complex testing projects, excellent communication and collaboration skills, and a solid understanding of ERP systems and business process testing. Let’s build the future of government operations—together.

*This position is eligible to frequently telework the majority of the time and is typically not required to report on-site. If required on-site, then your supervisor will do their best to make every effort to notify you at least 1 week in advance, with the exception of emergency/urgent situations. The default assigned work location of all One Washington project positions – both on-site and telework eligible positions – is within the State of Washington, *specifically at one of our two duty stations based in Olympia.

One Washington (OneWA), led by the Office of Financial Management, is an enterprise-wide transformation project focused on replacing 1960s-era technology with a cloud-based solution for finance, procurement, budget, HR, and payroll processes, utilizing Workday technology. OneWA is a long-term, yet extremely fast-paced project anticipated to fully implement all phases by 2030. The project’s core business hours are Monday through Friday, all project positions are full-time, and we offer some flexibility in schedules oriented around core business hours with prior supervisory approval. However, it is very common to regularly work beyond the typical 40-hour work week to meet the rigorous operational needs and business deliverables required for the go-live timelines.

What you’ll work on:

In this role, you’ll support state agencies through quality assurance efforts tied to the new ERP system, helping them meet critical testing timelines and navigate change. You’ll coordinate cross-agency testers, foster collaboration, and apply your expertise in project management and testing to develop clear strategies and plans. With strong communication and problem-solving skills, you’ll guide agencies through legacy system testing, ensure readiness for ERP integration, and help teams build the knowledge they need to test confidently and effectively.

This includes:

• Coordinate the quality assurance work efforts for the program by coordinating testing activities for a complex ERP system and any future changes.
• Partner with agencies as they plan remediation of legacy systems to develop testing strategies and plans; ensure readiness for end-to-end validation with One Washington.
• Coordinate testing tasks within each of the Technology Workstreams, including Integrations, Conversions, and Reporting.
• Analyze business requirements, user stories, and design documents for completeness and testability.
• Ensure the developed testing solution meets functional and non-functional requirements.
• Apply and implement automated Testing / QA tools and technologies.
• Analyze potential risks and elevate them as appropriate to other areas of the Project Management Team and key stakeholders; develop contingency plans to mitigate risk.
• Ensure adequate project documentation is created and maintained, outlining all aspects of the project and associated tasks for testing.

What we need you to bring
Required Qualifications:

• ERP experience of testing Financial, HR, Procurement, or Budget software (e.g., Workday, SAP, PeopleSoft, Oracle, or Salesforce). Advanced/Senior Technical IT Experience in:

  • Testing Methodologies: Proficiency in various testing techniques, including functional, integration, regression, performance, and security testing.

  • Test Automation: Experience with test automation tools and frameworks (e.g., Selenium) to create and execute automated test scripts.

  • Defect Management: Ability to identify, document, track, and report software defects effectively.

  • Data Analysis: Skills in analyzing data to identify trends, anomalies, and potential issues within the ERP system.

  • API Testing: Understanding and experience in testing Application Programming Interfaces (APIs) used by the ERP system.

  • Performance Testing: Knowledge of performance testing methodologies to ensure the ERP system can handle the required load and stress.

  • Security Testing: Understanding security testing principles and techniques to identify vulnerabilities within the ERP system.

  • Requirement Analysis: Ability to understand and analyze business requirements to develop comprehensive test plans and test cases.

  • Scripting Languages: Proficiency in scripting languages (e.g., Python, JavaScript) for automation and data manipulation.

  • Database Management: Understanding of database concepts and the ability to assess database performance.

Desired Qualifications:

• Bachelor’s degree or higher related to Computer Programming or Computer Science.
• Professional experience with automated software testing tools like Kainos and building regression scripts.
• Certified Software Tester (CSTE) or Certified Software Test Professional (CSTP).
• Proficiency in testing accessibility standards (WCAG 2.1 AA).
• Knowledge and experience with assistive technologies (e.g., JAWS, NVDA, Voiceover).
• Use of tools: i.e., Smartsheet, SharePoint, Teams, Microsoft tools.
• Knowledge to estimate effort and resources to complete project tasks.

We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. Don’t let doubts stop you from applying for this position. If you have transferable experience, please tell us about it or contact us with questions about the required qualifications and how your experience relates to them.

At OFM, we foster a culture of integrity, innovation, inclusion, and belonging. We value both learned and lived experiences, believing that diversity makes us stronger. To support your health and well-being, we offer a variety of benefit programs for our employees.

Please visit our Recruitment Page for a full list of benefits available to employees. Here’s a quick glance at some of the unique benefits that OFM offers:

• An environment of diversity, equity, inclusion, and belonging
• Medical, Dental, Vision, and Life Insurance
• 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year
• State retirement programs

Application Process:
Once you’ve decided to apply for a state government job, you’ll complete an online application to showcase your qualifications. Keep in mind that once you submit the application, a real person is going to read it. We do not use AI or other technology that screens your application and rejects it. So please be sure to provide clear and detailed information about your work history so your qualifications can be accurately assessed. We will contact the top candidates directly to schedule interviews. If you need reasonable accommodation in applying, please call 7-1-1 or 1-800-833-6384.

Your application will not be considered complete and sent to the hiring teams for review unless you attach all of the following:

• Cover letter: describing your experience, skills, and contributions you will bring to this leadership role, along with the values you will bring to the team and organization if you are chosen for this position.
• Resume: that details your applicable experience and education.
• References: At least three professional references with current phone numbers.

Questions:
OFM's Staff ASL interpreter is available to all deaf and hard-of-hearing applicants. For questions about this recruitment or to request a reasonable accommodation in the application or interview process, please email us at TalentAcquisition@ofm.wa.gov.

The Office of Financial Management is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply.

This position is exempt from civil service rules.

For more information, please see WAC 357-19-195.