Shift Supervisor - FT 40 hrs. Tuesday - Saturday 3:00 PM - 11:00 PM - VA PTSD at CONTINUUM OF CARE INC – New Haven, Connecticut

2nd Shift: FT 40 hours - Tuesday - Saturday 3:00 PM - 11:00 PM

Scope of Service: Provides comprehensive planning and active supports for the care and treatment of agency clients. Networks with area community providers and provides case management supports for the benefit of the clients. Supports management in the training and supervision of direct care staff, interns, and volunteers. Performs other duties as assigned.

ESSENTIAL JOB FUNCTIONS

Program Management:
• Supports management in the administration of program standards and
procedures related to the operation and provision of services.
• Supports management in monitoring costs and allocation of resources for
program, in accordance with agency and client needs.
• Supports the management in implementing changes in the program reflecting
identified agency priorities and strategic plan.
• Provides case management training and assists in assigning of caseloads.
Provides appropriate case management supports to assigned case load.
• Assists in monitoring use and maintenance of the agency vehicle(s) assigned to
program.
• Conducts supervisory spot checks in conjunction with management.
• Maintains property to ensure building/office is welcoming upon entrance.
• Works with staff to promote a clean, safe, and organized work environment for
both staff and clients.
• Completes monthly data submission in accordance with the Department of
Mental Health and Addiction Services and/or additional contracting agencies.
• Meets regularly with identified clients, in-home, as appropriate, to assess
current status and progress.
• Maintains working relationships with identified community providers.
• Attends agency sponsored in-services, outside trainings, conferences and
meetings to facilitate continued professional growth.

Clinical Services and Supervision:

• Establishes rapport and working relationship with assigned clients.
• Develops and writes comprehensive community service plans with client,
completes progress notes as assigned and documents all communications with
community providers as appropriate.
• Provides on-call coverage in order to be available to staff in the program.
• Provides crisis intervention and support as clinically indicated.
• Attends and participates in monthly staff meetings, clinical rounds, and all-
treater meetings.
• Participates in and conducts supervision as needed and identified by
management.
• Facilitates/co-facilitates weekly psycho-educational groups.
• Networks with area community providers for the benefit of the clients.

Quality Assurance – Chart Documentation and Professional Development
• Adheres to policies and practices as outlined in the staff handbook and program
operations manual.
• Consistently works in a respectful, constructive, and cooperative manner with
fellow staff and providers.
• Upholds all Health Insurance Portability and Accountability Act (HIPAA)
regulations and secures all necessary releases of information for outside
communication.
• Models culturally competent behavior interacting with clients,
professionals/providers, and fellow staff.
• Maintains client records as assigned and in accordance with contractual,
licensing, and accreditation requirements.
• Supports management in the training and supervision of direct care staff for the
clients on their caseload.
• Adheres to the standards of the Council on the Accreditation of Rehabilitation
Facilities (CARF).
• Participates in agency committee work when available or as permitted.
• Addresses concerns with staff or other professionals constructively and in a
timely fashion.
• Schedules, attends and participates in agency meetings, team meetings, and
inter-disciplinary team meetings.
• Completes all training requirements as assigned by Agency.
Facilities (CARF).
Participates in agency committee work when available or as permitted.
Addresses concerns with staff or other professionals constructively and in a
timely fashion.
Schedules, attends and participates in agency meetings, team meetings, and
inter-disciplinary team meetings.
Completes all training requirements as assigned by Agency.

QUALIFICATIONS:
High School or equivalent considered with a minimum of three (3) years'
experience in related healthcare field. Bachelor’s degree required with a
minimum of one (1) years’ experience in the behavioral health field. Supervisory
or leadership experience preferred.
Prior experience working with people with severe and persistent mental illness,
intellectual disabilities, homeless population, and/or co-occurring substance use
disorder.
Valid Connecticut Driver’s license is required. Scattered site and non-24 hr.
program positions require the employee to maintain reliable transportation and
be willing to transport clients in personal vehicles.
Current certification in First Aid/CPR certification or willingness to obtain
certification within 90 days of hire. Employee is responsible to maintain ongoing
certification.
Basic computer skills required.
Knowledge of the basic principles of psychiatric rehabilitation is preferred.
Knowledge of the community support system and resources is preferred.

Company Benefits Include:
• Competitive Wages
• 401(k) - with company match up to 3.5%
• Medical, Dental and Vision
• FSA and Dependent Care Accounts
• Company Sponsored Employee Assistance Program
• Company Sponsored Life, AD&D and LTD
• Colonial Supplemental Insurance
• Vacation, PTO & Sick time for eligible FT 40 & PT (20-39 hour)
Employees
• Connecticut Paid Sick Time for all employees up to 40 hours
a year
• 12 Company Holidays Paid at Double Time (hourly employees)