Shipping Supervisor at Maryland & Virginia Milk dba Maola – High Point, North Carolina

Shipping Supervisor
Job Category: Distribution
Requisition Number: SHIPP004385
Full-Time
High Point, NC 27262, USA

SHIFT: 2nd

HOURS: 5:00 PM - 5:30 AM

Why you will love working at Maola:

• Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.
• We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.
• Our employees are an integral part of who we are — what you do and what you think matters.

SUMMARY

The Shipping Supervisor oversees outbound shipping operations in a dairy manufacturing facility, ensuring accurate, timely shipments while maintaining food safety, quality, and regulatory compliance. This role supervises shipping staff, engages in carrier schedules, monitors inventory accuracy, and ensures proper product handling and temperature control. This position works closely with production, quality, and warehouse teams to support efficient, compliant, and on-time deliveries.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Enforces safety rules and company policies.
• Ensures that all required inbound/outbound documentation is complete and has been properly processed in the inventory management system.
• Maintains proper inventory levels to support customer orders and demands. Operates forklift as needed.
• Plans accordingly to minimize production disruptions due to unplanned absences/circumstances.
• Effectively communicates and coordinates product and resource availability within the production department.
• Actively engages in waste reduction efforts in all areas, including fluid milk, ingredients, packaging, finished products, labor, and loss prevention.
• Monitors and records necessary waste tracking documentation.
• Maintains high sanitation standards by enforcing equipment and area cleanliness.
• Ensures all required process control documentation is completed.
• Investigates and immediately reports all incidents involving company equipment or personnel.
• Oversees shipping activities to ensure accuracy and condition of shipments.
• Inspects material handling equipment and cooler/warehouse daily for defects.
• Immediately notifies chain of command of any needed repairs.
• Instructs forklift drivers and equipment operators on job duties once certification is completed.
• Coordinates loadout and communication with branch locations, 3rd party hauling companies, and vendors.
• Promotes retention and provides a workplace culture that is clean and organized.
• Maintains a positive and safe environment that supports the company’s missions, visions, guiding principles, and core values.

BASIC REQUIREMENTS

• High school diploma, general education degree (GED), or international equivalent required.
• Minimum of three (3) years of experience in shipping or warehouse operations required.
• Working knowledge of shipping, receiving, and inventory control procedures, including related documentation and compliance requirements.
• Intermediate to advanced computer proficiency, including Microsoft Office applications (Word and Excel).
• Experience with SAP or similar enterprise resource planning (ERP) systems preferred.

COMPETENCIES

• Communication
• Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability
• Take responsibility for actions and anticipate challenges before they arise.
• Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
• Prioritize understanding and meeting both internal and external customer needs.
• Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
• Proactive in identifying opportunities and addressing potential threats.
• Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving
• Possess the ability to identify and address complex issues with minimal guidance.
• Skilled at analyzing challenges and finding practical, effective solutions.
• Collaboration
• Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
• Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to stand and walk. The employee must be able to reach, bend, extend, and lift 50-60 pounds

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment may require working in the cooler room with varying degrees of temperature and may include contact with water or dairy liquids.
• Exposed to a noise level of 90 decibels. The noise level in the work environment is usually moderate/high. Wet/slippery work conditions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. They may also be exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. Work will occur in a refrigerated warehouse with temperatures as low as 34 degrees

Maola Local Dairies is a farmer-owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk, cream, butter, and dry milk powders through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit www.maolamilk.com.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.