Collections Specialist II at InComm – Atlanta, Georgia

InComm
Collections Specialist II

US-GA-Atlanta

Job ID: 2026-20673
Type: Full-Time
# of Openings: 1
Category: Accounting/Finance
InComm Payments

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

Responsibilities

• Monitor Accounts Receivable and identification of past due accounts.
• Reduction of Over 90-day balances.
• Make recommendations for bad debt write offs.
• Contact customers with past due amounts and attempt to either collect the balance or negotiate a payment plan to collect in installments.
• Utilize credit bureau data, internet searches and other tools to locate customers who have moved or changed phone numbers.
• Maintain records of contacts and attempted contacts with delinquent customers as well as records of payments collected from the customer.
• Resolve customer issues and complaints.
• Collaboration with Account Managers to maintain current on all customer accounts.

Qualifications

• Three to Five years working in a corporate collection environment.
• Bachelor’s degree preferred
• Exceptional written and verbal communication skills
• Proficiency in Microsoft Office
• Ability to effectively communicate to internal and external business partners on solution design.