Hospitality Aid in Licking, Missouri at Hickory Manor

A Hospitality Aide in a long-term care or skilled nursing facility provides non-clinical support, comfort care, and environmental maintenance to residents under the direction of nursing staff, without requiring a Certified Nursing Assistant (CNA) license.

Job Overview:
Role Type: Part-time
Setting: Long-term care facility
ursing home,
Supervisor: Charge Nurse / Director of Nursing
Primary Goal: Enhance resident quality of life, comfort, and safety by handling non-medical tasks, meal assistance, and social engagement.

Key Responsibilities
1. Resident Assistance & Care (Non-Clinical)
Provide friendly companionship and conversation to residents.
Assist residents during mealtimes by setting up trays, serving food and drinks, opening packages, and clearing tables.
Help residents with basic non-medical tasks, such as adjusting pillows, brushing hair, handing out snacks, and refilling water pitchers.
Answer call lights promptly and address non-clinical requests or notify a licensed nurse for medical needs.
Escort or transport residents to dining areas, common rooms, or facility activities.

2. Environment & Room Maintenance
Keep resident rooms, bedside tables, and common areas clean, tidy, and free of clutter or safety hazards.
Distribute and stock clean linens, towels, and personal care supplies.
Make empty or unoccupied beds and assist with general organization.
Sanitize high-touch surfaces, clean wheelchairs, and wash geriatric chairs as instructed.

3. Activities & Social Support
Help the activities department engage residents in games, crafts, music, reading, and group events.
Encourage social interaction and help residents move to and from recreation programs.

4. Team Collaboration & Reporting
Communicate observations regarding changes in a resident's mood, behavior, or physical state immediately to the charge nurse.
Maintain strict confidentiality of all resident records and personal information in line with HIPAA guidelines.

Qualifications & Requirements
Education: High school diploma, GED, or current enrollment in high school.
Certifications: No CNA certification required (though basic first aid, CPR, or in-house feeding assistant training may be provided or required upon hire).
Experience: Prior customer service, caregiving, or hospitality experience is preferred but not mandatory.
Skills & Traits:
• Compassionate, patient, and respectful attitude toward older adults.
• Good verbal communication and active listening skills.
• Ability to stand and walk for long shifts, and occasionally assist with lifting or moving equipment.
• Clear background check and eligibility to work in healthcare settings.

Career Path
A hospitality aide position is an excellent stepping stone for individuals looking to grow in healthcare, with common advancement options including becoming a Certified Nursing Assistant (CNA), Licensed Practical Nurse (LPN), or Registered Nurse (RN