Operations Assistant- Homecare in West Palm Beach, Florida at MorseLife Health Systems

SUMMARY

The Operations Assistant performs various administrative functions to support daily operations for the Home Care Office. This individual should be self-driven, dependable, professional, and positive.

PRIMARY FUNCTIONS:

• Provides general administrative support for daily operations and special projects.
• Maintains front office organization and assist with set up for in-services and other functions.
• Assembles active clinical records, per agency standards. Labels and files the clinical record in the filing cabinet & thins out charts as needed.
• Breaks down all discharged clinical records per agency standards.
• Files visit notes and other clinical documentation in active and discharged charts.
• Maintains appropriate levels of documentation forms for use by staff.
• Prepares admission and Orientation packets.
• Assists with weekly Payroll.
• Checks agency mail & distribute to appropriate staff members.
• Process Accounts Payable for all vendor check requests including Independent Contractors and other Home Care community-based staff. Reviews and approves all AP headers for accuracy prior to sending to AP department for payment. Manages new vendor credential process.
• Assists with managing supply inventory & disbursement, as appropriate.
• Reports issues and complaints and involve management when appropriate.
• Assists field staff with troubleshooting the EMR systems.
• Assists the Medicare & Private office by calling clients for feedback.
• All other duties as assigned by manager.

SKILLS:

• Excellent oral and written communication skills
• Proficiency in composition of written communication preferred.
• Excellent interpersonal skills and customer service skills.
• Strong organization skills and attention to detail.
• Ability to deal with sensitive patient information and maintain confidentiality.
• Must be proficient with Microsoft Office Suite and current technology with the ability to learn new software applications quickly.
• Positive demeanor.
• Ability to multi-task and prioritize quickly.
• Flexibility of hours if needed for special projects

QUALIFICATIONS:

(EDUCATION and/or EXPERIENCE)

• 1 Year office experience in the health care setting preferred.
• Matrix Care experience, preferred.
• Must have working computer and internet knowledge.

Work Location: In person