Account Manager, Marketing in Norfolk, Virginia at Childrens Hospital of The King's Daughters
NewJob Function: Sales
Childrens Hospital of The King's Daughters
Norfolk, Virginia, 23507, United States
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Job Description
Account Manager, Marketing
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GENERAL SUMMARY
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The Account Manager, Marketing serves as the primary liaison between the Marketing & Public Relations department and assigned service lines, departments and initiatives across CHKD Health System. This role is responsible for developing, coordinating and executing integrated, multi-channel marketing strategies that align with organizational priorities. Working in close partnership with internal stakeholders, the position ensures marketing and promotional initiatives are strategic, well-coordinated and effectively executed, showing measuring results. Reports to departmental leadership.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
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Serves as the primary account lead for assigned service lines and departments, building strong relationships and acting as a trusted marketing advisor.
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Partners with internal clients to develop, implement, and evaluate comprehensive marketing plans, prioritizing initiatives that drive measurable results (e.g. access, volume growth, conversion, engagement).
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Translate business objectives into clear marketing strategies, campaigns, and deliverables, while continuously optimizing based on performance data and organizational priorities.
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Coordinates across marketing functions (digital, content, creative, media, PR) to ensure seamless execution of targeted, results-driven campaigns.
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Monitors and reports on campaign performance, providing insights and recommendations for optimization.
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Writes and edits content for a variety of channels, including web, print, presentations, and internal communications.
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Supports public relations efforts, including on-call responsibilities, ensuring messaging and visibility opportunities are strategically aligned with organizational priorities, brand standards, and reputation objectives.
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Maintains and demonstrates thorough knowledge of the organization’s mission, strategic goals and values and regulatory requirements that guide work at CHKDHS.
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Manages multiple projects simultaneously, ensuring timely delivery, adherence to budgets, and alignment with organizational priorities.
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Performs all other duties as assigned.
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LICENSES AND/OR CERTIFICATIONS
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Required Licenses and/or Certifications
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None
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
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Required Education and Experience
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Bachelor’s degree in Communications, Marketing, Public Relations, or related field.
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At least three years of experience in marketing, advertising, communications or public relations, or related role.
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Required Knowledge, Skills and Abilities
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Demonstrates strong understanding of healthcare marketing, regulatory considerations (including HIPAA), and organizational policies.
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Strong skills in project management, communication, and strategic thinking.
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Ability to translate complex needs into clear, actionable marketing plans.
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Proficient in MS Office suite and AP Style.
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WORKING CONDITIONS
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Normal office environment with little exposure to excessive noise, dust, temperature and the like.
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PHYSICAL REQUIREMENTS
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Job Location
Norfolk, Virginia, 23507, United States
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