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Account Manager, Marketing in Norfolk, Virginia at Childrens Hospital of The King's Daughters

NewJob Function: Sales
Childrens Hospital of The King's Daughters
Norfolk, Virginia, 23507, United States
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Job Description

Account Manager, Marketing

  • GENERAL SUMMARY
    • The Account Manager, Marketing serves as the primary liaison between the Marketing & Public Relations department and assigned service lines, departments and initiatives across CHKD Health System. This role is responsible for developing, coordinating and executing integrated, multi-channel marketing strategies that align with organizational priorities. Working in close partnership with internal stakeholders, the position ensures marketing and promotional initiatives are strategic, well-coordinated and effectively executed, showing measuring results. Reports to departmental leadership.

  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Serves as the primary account lead for assigned service lines and departments, building strong relationships and acting as a trusted marketing advisor.
    • Partners with internal clients to develop, implement, and evaluate comprehensive marketing plans, prioritizing initiatives that drive measurable results (e.g. access, volume growth, conversion, engagement).
    • Translate business objectives into clear marketing strategies, campaigns, and deliverables, while continuously optimizing based on performance data and organizational priorities.
    • Coordinates across marketing functions (digital, content, creative, media, PR) to ensure seamless execution of targeted, results-driven campaigns.
    • Monitors and reports on campaign performance, providing insights and recommendations for optimization.
    • Writes and edits content for a variety of channels, including web, print, presentations, and internal communications.
    • Supports public relations efforts, including on-call responsibilities, ensuring messaging and visibility opportunities are strategically aligned with organizational priorities, brand standards, and reputation objectives.
    • Maintains and demonstrates thorough knowledge of the organization’s mission, strategic goals and values and regulatory requirements that guide work at CHKDHS.
    • Manages multiple projects simultaneously, ensuring timely delivery, adherence to budgets, and alignment with organizational priorities.
    • Performs all other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • Required Licenses and/or Certifications
      • None
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • Required Education and Experience
      • Bachelor’s degree in Communications, Marketing, Public Relations, or related field.
      • At least three years of experience in marketing, advertising, communications or public relations, or related role.
    • Required Knowledge, Skills and Abilities
      • Demonstrates strong understanding of healthcare marketing, regulatory considerations (including HIPAA), and organizational policies.
      • Strong skills in project management, communication, and strategic thinking.
      • Ability to translate complex needs into clear, actionable marketing plans.
      • Proficient in MS Office suite and AP Style.
  • WORKING CONDITIONS
    • Normal office environment with little exposure to excessive noise, dust, temperature and the like.

  • PHYSICAL REQUIREMENTS

Job Location

Norfolk, Virginia, 23507, United States

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