Manager, Sales Development in New York, New York at Findigs
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Job Description
Traditional screening tools provide information but leave property teams to piece it together and make the decision. Findigs automates that work end to end, turning rental applications into clear, documented decisions. Our platform handles everything between a renter submitting an application and an operator making a decision—from verifying applicant information and identifying fraud to applying property policies and evaluating risk. The result is a clear, consistent, and documented decision without the fragmented tools and manual review that have traditionally slowed the process down.
Founded in New York City in 2018, Findigs now supports operators managing more than 500,000 rental units across the country. We’re backed by $80M in funding to build a new standard for an industry that affects nearly everyone.
There’s a lot left to build, and every person on our team has a meaningful role in shaping what comes next. If you’re excited to learn alongside thoughtful teammates, take ownership of challenging work, and help improve an experience that touches millions of people, we’d love to meet you.
Our Sales Development team is the first point of contact with prospective Findigs customers, and one of the most important growth levers in the business as they work closely with Account Executives, Marketing, and Revenue Operations to generate high-quality pipeline from property management companies across the country. This is a team that runs hard, wins together, and builds the foundation for how Findigs grows.
The RoleWe're looking for a metrics-driven, hands-on Manager to lead, coach, and scale our Sales Development team. This is a high-impact role where you'll own the team's performance end-to-end — from hiring and ramping new reps to refining the outbound playbook and partnering cross-functionally to keep pipeline generation sharp and consistent.
Reporting to the CRO, you'll be responsible for both the day-to-day rhythm of the team and the longer-term development of each rep. You'll bring operational rigor, a genuine love of coaching, and the sales instincts to know when to adjust the playbook versus when to hold the line.
Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time.
- Hire, onboard, and ramp Sales Development Representatives, setting them up for success from day one with structured training, clear expectations, and early wins
- Coach reps on outbound prospecting, cold calling, objection handling, discovery conversations, and multi-channel sequencing
- Run regular 1:1s, call reviews, and team sessions that are equal parts accountability and development; you make reps better, not just more accountable
- Create a culture of high performance and healthy competition where people want to win and help each other win
- Identify and invest in your strongest reps as future leaders, and build a team with internal mobility in mind
- Own the Sales Development team's pipeline targets (monthly, quarterly, and annually) and build the operational cadence to hit them consistently
- Monitor leading indicators (dials, connects, meetings booked, show rates, pipeline quality) and intervene early when the numbers move in the wrong direction
- Develop and iterate on outbound messaging, sequences, and targeting strategies in partnership with Marketing and Revenue Operations
- Manage individual and team performance against KPIs with transparency and a growth mindset
- Own the Sales Development playbook — prospecting strategy, qualification criteria, handoff process — and keep it current as our ICP, product, and market evolve
- Partner with RevOps to ensure the tech stack is set up for rep productivity and accurate reporting
- Build and maintain dashboards and reporting in partnership with RevOps that give leadership clear visibility into pipeline health, rep performance, and capacity
- Continuously identify and close gaps in process, tooling, and enablement
- Partner closely with Account Executives to ensure a tight SDR-to-AE handoff and a shared definition of a qualified opportunity
- Work with Marketing on campaign strategy, account targeting, and messaging alignment to maximize top-of-funnel efficiency
- Coordinate with Revenue Operations and Finance on headcount planning, quota setting, and comp design
- Represent the Sales Development team in GTM leadership conversations, bringing data and perspective on what's working and what isn't
- 5+ years of experience, including 3+ years managing a Sales Development team at a B2B SaaS company
- Prior experience as a high-performing SDR or AE; you've carried a quota and know what it feels like to hit it and miss it
- A proven track record of developing reps: you can point to people you've coached who went on to exceed their targets and earn promotions
- Operational rigor: you love the process side of sales development (the sequences, the cadences, the data) and you know how to build systems that scale
- Strong coaching instincts paired with clear, direct communication; you give feedback in the moment, not in a quarterly review
- Experience with modern SDR tools (sequencing platforms, dialers, intent data); comfort pulling your own reports and acting on what you find
- Comfort in a fast-moving environment where the playbook is still being written; you're as good at building as you are at executing
- Comfort using AI (e.g., Claude Cowork/Code) to automate and enhance relevant workflows
- Experience selling into property management, real estate, or an adjacent vertical
- Experience scaling an SDR team from a small, scrappy group into a structured, process-driven function
- Location: We operate on an office-first schedule (5 days per week) at our NoHo office, with the flexibility to work from home when needed.
- Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change.
- Competitive Compensation: Competitive base salary + Pre-IPO equity.
- Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a Unlimited Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all-company holidays.
- Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym stipend, and lunch provided every day.
$155,000 - $180,000 a year
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