Admin Supervisor in Montebello, California at Speed Xpress Inc.

About Speed Xpress Inc.

Founded in 2022, SpeedX offers a superior last-mile delivery experience designed to better connect brands to customers. At SpeedX, we’re more than just a delivery company – we’re partners in success. We believe that ecommerce delivery shouldn’t be a hassle, a financial strain, or a source of stress for businesses. We created a next-level delivery experience that’s designed to meet business's needs, exceed their expectations, and future-proof their ecommerce business.

In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide – with the number constantly growing. And we have no plans of slowing down.

About the role:

SpeedX is seeking a highly organized, analytical, and results-driven Administrative Operations Supervisor to support and oversee last-mile delivery operations. This role is essential in ensuring operational efficiency, maintaining service excellence, and supporting day-to-day administrative and logistical functions.

The ideal candidate will possess strong leadership capabilities, data analysis experience, and the ability to thrive in a fast-paced logistics environment.

Key Responsibilities

• Supervise and support daily last-mile delivery operations, including scheduling, route coordination, tracking, and performance monitoring.
• Analyze operational data and delivery metrics using Excel and other data analytics tools to identify trends, improve efficiency, and reduce costs.
• Monitor route optimization initiatives to ensure timely and cost-effective deliveries.
• Maintain accurate operational records, reports, and customer feedback documentation.
• Resolve delivery-related issues promptly while ensuring a high level of customer satisfaction.
• Collaborate with cross-functional teams, including dispatch, drivers, warehouse personnel, and customer service teams, to ensure seamless operations.
• Assist in developing and implementing process improvements to enhance delivery performance and operational productivity.
• Provide administrative oversight, including report preparation, documentation management, and meeting coordination.
• Support leadership with operational planning, compliance tracking, and performance evaluations.

Qualifications

• Strong analytical and problem-solving skills with experience interpreting large datasets and generating actionable insights.
• Advanced proficiency in Microsoft Office Suite, especially Excel, and familiarity with web-based operational systems.
• Excellent organizational, multitasking, and time-management abilities.
• Strong communication and interpersonal skills with the ability to lead and collaborate effectively across teams.
• Ability to work independently in a fast-paced environment and make sound operational decisions.
• Previous experience in logistics, transportation, supply chain, or delivery operations preferred.
• Supervisory or team leadership experience is a plus.