Patient Access Supervisor/UKHC in Lexington, Kentucky at University of Kentucky
Job Function: Medical
University of Kentucky
Lexington, Kentucky, 40502, United States
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Job Description
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Specific Questions
Applicant Documents
Required Documents
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Access Supervisor/UKHC |
|---|---|
| Requisition Number | RE45952 |
| Working Title | Patient Access Supervisor |
| Department Name | H6555:Admitting |
| Work Location | Lexington, KY |
| Grade Level | 09 |
| Salary Range | $43,680-71,323/year |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | AS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 3 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | The physical requirements of this position include: occasionally standing or walking with objects up to 25lbs; regularly sitting at a computer workstation for extended periods of time with repetitive motions (such as typing); occasional exposure to loud noises, radiation, blood or airborne pathogens, and combative/violent people; and occasional (<10% of the time) job-related travel. |
| Shift | Primarily Monday-Friday day shift and requires some evenings, nights, weekends, and holidays as needed, due to on call rotation after hours. |
| Job Summary | The Patient Access Supervisor provides direct supervision of the patient access admitting and registration staff. Responsibilities include hiring, training, assignment, and monitoring of work performance. The Patient Access Supervisor participates in quality improvement initiatives and works collaboratively to enhance the overall patient experience, meet departmental goals and metrics, and ensure compliance with regulatory requirements and policies & procedures. |
| Skills / Knowledge / Abilities | The ideal candidate will be goal oriented and will possess strong organizational, communication, and problem-solving skills. He/she will have the ability to multitask effectively and provide exceptional customer service. |
| Does this position have supervisory responsibilities? | Yes |
| Preferred Education/Experience | Experience in process improvement initiatives in a managerial or supervisory role and experience with registration, insurance, and healthcare revenue cycle processes. Bachelor’s and 2 years related experience preferred. |
| Deadline to Apply | 06/30/2024 |
| University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Please describe in essay format your approach to customer service. Specifically address how your skills and actions made a bad situation better.
(Open Ended Question)
- * Do you have training and/or experience working with UKHealthCare's registration and scheduling systems (EPIC)?
- Yes
- No
- * How many years of managerial/supervisory experience do you have?
- No experience
- More than 0 years, up through 1 year
- More than 1 year, up through 2 years
- More than 2 years, up through 3 years
- More than 3 years
- * Please indicate the number of years of paid work experience you have had where you have been directly responsible for patient appointment scheduling and/or registration.
- No experience
- More than 0 years, up through 1 year
- More than 1 year, up through 2 years
- More than 2 years, up through 3 years
- More than 3 years
- * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?
- Yes
- No
- * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.
(Open Ended Question)
- * Where did you first see this position advertised other than on UK's online employment system?
- InsideHigherEd.com
- HigherEdJobs.com
- Diverseeducation.com (Diverse Issues in Higher Education)
- Latinosinhighered.com
- HospitalCareers.com
- Indeed.com
- LinkedIn.com
- Higher Education Recruitment Consortium (hercjobs.org)
- A Colleague, Friend and/or Family Member
- Careerbuilder.com
- UK Job Fair
- None of the Above
Applicant Documents
Required Documents
- Resume
- Cover Letter
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Job Location
Lexington, Kentucky, 40502, United States
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