UT, Ashley, Lucerne, Gatehouse Worker in Manila, Utah at American Land & Leisure
Experience Level: None
American Land & Leisure
Manila, Utah, 84046, United States
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Job Description
Position Description:
Anticipated Weekly Hours are 20-23 hrs./ week (hours may be split by a couple).
Facilities in this area are in this elevation range: 5,700 - 7,000
Our hosts are a guest's first point of contact when they arrive at a facility. They greet the public, assist them with questions, finding a site, or providing guidance about the forest and local area. A Host's goal is to provide excellent, memorable customer service during a guest's use of a facility.
Prior to a guest's arrival, the Host prepares the facility, sites, and amenities for the clean, operable, and safe use. This entails cleaning, landscaping, inspection, and maintenance of the grounds, sites, restrooms, amenities, and additional facilities. A short list of examples of hosts maintenance and landscaping duties may include painting buildings, repairing picnic tables, walking the entire length of the campgrounds assigned as part of the daily inspection, mowing, trimming, clearing brush and weeding.
During a guest's visit, a Host continues cleaning, landscaping, inspection, and maintenance as well as additionally collects fees, fulfills reservations, upholds rules, and sells approved items.
When a guest leaves, the Host promptly attends to the site and makes it ready for the next guest. Additional duties and projects are assigned by managers as needs arise.
Cleaning and maintenance duties will account for at least 50%- 75% of a host's scheduled work hours.
TOOLS USED
Common tools used to complete a Gatehouse Worker's duties may include:
- Point of Sale Computer cash drawer system
- Adding Machine
- Safe
- Laptop Computer
- Microsoft Office Suite
- Google Office Suite
SKILLS / ABILITIES NEEDED TO BE A SUCCESSFUL HOST
Customer Service and Smiling skills
Leadership and Communication skills to effectively influence and educate guests while treating them with kindness and respect.
Problem solving and conflict resolution skills.
Ability to bend over, turn side to side, and kneel to clean toilets, bathrooms, and fire pits.
Ability to safely climb and work on a ladder.
Cash-handling and cash reconciliation skills.
Basic Computer operation skills and experience.
Email and electronic spreadsheet skills and experience.
Driving skills
Time Management skills.
Location
The Ashley National Forest is located in the Uintah Mountains in the Northeastern Corner of Utah. Lucerne Campground is located at 6,100 feet in altitude next to an inlet of the Green River in the Flaming Gorge National Recreational Area.
Schedule
The employment schedule in this area is stated below. These are approximate seasonal employment dates. Weather, conditions and closures may affect this schedule as well as final job assignments. The manager will contact hosts with updates to the employment schedule.
Anticipated Dates of Employment are: April 30-September 22
Assigned Facilities
- Admin Area / Gatehouse,
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Job Location
Manila, Utah, 84046, United States
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