Service Consultant in Jacksonville, Florida at DataDeletionTarget

It's been an exciting and joyful 81 years of serving the Jacksonville, Orange Park and St. Augustine communities. Our friendly service team and reliable mechanics have proudly given our customers top-notch service. Creating and maintaining relationships with our employees has made us the company we always hoped to be, and we look forward to the next 81 years!

We are seeking an organized and detailed Service Advisor to join our team!

What We Offer:

•Medical, Dental, Vision Insurance

•Disability Insurance

•401(k) with company match

•Onsite restaurant serving homemade breakfast & lunch for both customers and employees

•Closed Sundays

•Short & long term disability

•Paid training

•Paid vacation

•Bonus programs

•Company paid life insurance

•Great work environment

•Top pay for top performance

•Family-oriented work environment with flexible hours

Responsibilities:

•Greets customers promptly

•Use all provided programs to enhance the customer experience

•Obtains customer and vehicle information

•Clearly reports all vehicle symptoms as described by the customer

•Determines and recommends needed maintenance base on age, mileage, and vehicle history

•Prepares complete and accurate estimate of cost for labor and parts

•Establishes follow-up time

•Monitors the progress of each vehicle throughout the day, updating customers frequently

•Verifies that final invoice reconciles with work performed on the repair order

•Explains all completed work and charges to customers

Qualifications:

•Superior people skills

•Minimum 1 year experience in a service advisory role

•Knowledge of automobiles

•Positive attitude

•High volume mentality

•CSI focused