Accounts Receivable & Collections Coordinator in Victoria, British Columbia at AME Consulting Group Ltd

Accounts Receivable & Collections Coordinator

Position Details

We are looking for a Accounts Receivable & Collections Coordinator to join our Victoria, Vancouver or Calgary office. In this role, you will manage the accounts receivable and collections process, proactively monitor and follow up on outstanding balances, coordinate with clients, Project Managers, and the Finance team to resolve payment issues, and provide accounting and administrative support through accurate recordkeeping, reporting, month-end activities, and process improvements.

The AME Consulting Group is an employee-owned organization that provides our employees with opportunities to build their legacy with exciting career possibilities and growth. We specialize in sustainable and environmentally responsible design, with projects across a diverse range of sectors. With a resolve for a better tomorrow, we have cultivated an environment where learning and mentoring thrives. We are looking for someone who is motivated, talented, and a committed team member to join us.

Key Responsibilities

• Monitor customer account balances and maintain accurate accounts receivable aging reports.
• Review outstanding invoices and proactively follow up with clients regarding overdue balances.
• Conduct collection activities through telephone, email, and written correspondence in a professional and consistent manner.
• Maintain detailed records of collection activities, discussions, payment commitments, and dispute resolutions.
• Coordinate with Project Managers and Operations leaders regarding overdue accounts, collection concerns, and customer payment issues.
• Investigate invoice disputes, payment discrepancies, and billing inquiries and facilitate timely resolution.
• Escalate high-risk accounts, collection concerns, and potentially uncollectible balances to management.
• Monitor collection trends and identify opportunities to improve collections effectiveness and reduce aging receivables.
• Prepare weekly and monthly accounts receivable reports highlighting aging trends, collection activity, and outstanding risks.
• Support cash flow management by providing visibility into expected collections and delayed payments

Key Skills

• Strong understanding of accounts receivable and collection best practices.
• Ability to maintain professional and effective client relationships while managing collection responsibilities.
• Strong written and verbal communication skills.
• Excellent organizational and time management skills with the ability to manage multiple priorities.
• Ability to investigate and resolve discrepancies independently.
• Strong attention to detail and commitment to accuracy.
• Ability to prepare clear and meaningful financial reports and collection summaries.

Qualifications and Experience

• Diploma or degree in Accounting, Administration, Communication, or a related field.
• Minimum 3 years of experience in accounts receivable, collections, accounting administration, or a related administration role.
• Experience communicating with clients regarding outstanding invoices and payment issues.
• Experience working within an accounting or ERP system.
• Strong proficiency in Microsoft Excel and Microsoft Office applications.
• Experience in professional services, consulting, engineering, construction, or project-based environments would be considered an asset.

We Offer:

How to Apply:

Please use the Apply button to submit your application using our Career Portal.

At AME, we are committed to the principles of employment equity in all our offices, and we welcome applications from all qualified individuals. We consider all qualified candidates regardless of gender, ethnicity, country of birth, political or religious affiliation, health status, or any other status protected by law.

We thank all those that apply but only those applicants invited for an interview will be contacted.